Posts Tagged: Engagement

Frequently Asked Questions for Gov 2.0: How do we handle negative comments from citizens?

One of the biggest concerns agencies have when considering social media engagement is how they handle negative comments from participants – ranging from abuse and bullying through to criticism of agencies and party politicking. Of course these kinds of conversations may already be going on about an organisation online – through forums, blogs, social networksRead… Read more »

Federal Employee Engagement: Keys to Mission Success

In an era of shrinking budgets and increasing demands for high-quality services, productivity improvement is critical to performance outcomes. How can public-sector organizations meet fiscal requirements while sustaining effective performance levels? Tune-in to FedCentral today on WFED 1500AM at 10am to hear David Dye, Director, Federal Human Capital, Deloitte Consulting LLP and John M. Palguta,Read… Read more »

An Improving Economy Could Mean Loss of Employees. Will They Stay or Will They Go?

When accounting for the costs (both real costs, such as time taken to select and recruit a replacement, and also opportunity costs, such as lost productivity), the cost of employee turnover to organizations has been estimated to be up to 150% of the employees’ remuneration package. In the case of the public sector can, orRead… Read more »

The Triangle Region: Joins 180 Independent Groups Taking Advantage of LocalWiki’s Free Open-Source Software

Whether you’re new to a city or a long time resident, you almost certainly have knowledge and perspectives you can share with and learn from your neighbors. If cities had one spot where they could collect and capture the spirit of a thriving area, they might just increase collaboration and knowledge dissemination across an entireRead… Read more »

USDA soliciting nominations for National Advisory Committee on Microbiological Criteria for Foods

The U.S. Department of Agriculture (USDA) is soliciting nominations for membership to fill 16 vacancies on the National Advisory Committee on Microbiological Criteria for Foods (NACMCF). NACMCF is seeking members with scientific expertise in the fields of epidemiology, food technology, microbiology (food, clinical, and predictive), toxicology, risk assessment, infectious disease, biostatistics, and other related sciences.Read… Read more »

One Night in Santa Cruz: Nonexistent Political Compromise

It’s a Tuesday night and it’s sprinkling outside, much to my dismay, as I head over to City Hall to witness what is expected to be a long and onerous council meeting. As I near the chambers it becomes obvious that a large swath of people have already begun to pour out onto the patioRead… Read more »

Communication Breakdown: Government Still Undervalues the Need for Legitimate Public Buy in

This past week my co-founder Manu and I headed to Sacramento for the annual California WateReuse conference, a policy/trade event that focuses on promoting the development of recycled water and desalination. Those in attendance included some of the industry’s best engineers, a wide array of public agencies and utilities, and of course, the public outreachRead… Read more »

Daily Dose: How do you engage with your employees?

Yesterday evening, Federal Coach Tom Fox at the Washington Post shared the Department of Transportation’s “Cheat Sheet for Engaging Employees”. These are the recommended tips “to help boost the morale and job satisfaction of your employees”: · Drop by employee meetings · Listen to your employees · Let employees know you · Celebrate the OathRead… Read more »

How Event Polling Best Reaches Target Constituencies

Government, by necessity and obligation, must understand the competing interests and ideologies of the variety of identity groups that it serves. Put another way, those who are in charge must always have an ear to the ground if they want to remain in charge. That being said, there is no silver bullet in terms ofRead… Read more »

Outlook for Social Media Innovation in Government

Social media provides great opportunities for government agencies to connect with citizens. Through social media, providing access to information and reaching citizens can be done easier than ever before. Most studies show staggering upward trends of adoption rates and increased use of social networks. Since many of these platforms are still relatively new, it willRead… Read more »