Posts Tagged: HHS

Innovation Is a Team Sport

What is the secret sauce for creating an innovation culture in your agency? Successful inventions often spring from the minds of individual inventors – we often think of Thomas Edison at the classic inventor. But successful innovation is a team sport, according to a new Harvard Business Review article by a team of researchers –Read… Read more »

The Future of Online Citizen Services

Jimmy Fallon’s Nick Burns – Computer Guy captured a lot of what people loathed (and feared) about computer support techs. The signature line was the condescending command that Nick gave to his clients as they sat in front of their machines: “Move!” In the two years since those sketches, computers have migrated from our desksRead… Read more »

Reinventing Innovation

What inspired me at the Excellence in Government Conference? I liked the emphasis on innovations underway in different places around the government. Sometimes we get caught up in buzzwords of the day: Total Quality Management, Lean Six Sigma, Agile, Business Process Reengineering, or Reinventing Government. But the bottom line in each of these types ofRead… Read more »

How Understanding Behavior Can Improve Program Performance

How an issue is framed can strongly influence how a person responds. This insight has led to whole new fields of economics and social science called “behavioral economics” or “behavioral interventions.” Government managers, however, can use these new approaches to dramatically improve the performance of their programs, if done right. I attended a forum aRead… Read more »

Government Conferences: Now What? The first meeting to address the knee-jerk reactions toward cutting government events

What’s your take on what should be discussed? An online event on February 7, 2013 from 10:00am-12:00 EST NEWS: Adam Arthur, Virtual Platform Initiative Lead, Centers for Disease Control and Prevention (CDC) just added to the speaker roster. The conduct of vitally important government conferences has come under increasing fire in the past couple ofRead… Read more »

Mentor-Protégé Programs Provide Opportunity for Small Businesses

When doing business with government, it’s not always easy for small businesses to get a leg up. Prime contractors have the resources, relationships and tools for capturing significant pieces of business, which can leave smaller contractors behind. Thanks to mentor-protégé programs, small contractors can compete more successfully and develop the innovations that government needs byRead… Read more »

What You Can Learn from HHS Facebook Pages (Part 3 of 3)

By Eric Diaz. Blog series originally posted at DK Web Consulting. Click here for Part 1 in the series on HHS Facebook page use. Click here for Part 2. It’s not just the private sector jumping on the social media bandwagon. Government agencies are using the robust Facebook platform to reach the public too. ThisRead… Read more »

What You Can Learn from HHS Facebook Pages (Part 2 of 3)

By Eric Diaz. Blog series originally posted at DK Web Consulting. Click here for Part 1 in the series on HHS Facebook page use. It’s not just the private sector jumping on the social media bandwagon. Government agencies are using the robust Facebook platform to reach the public too. This is the second installment ofRead… Read more »

What You Can Learn from HHS Facebook Pages (Part 1 of 3)

By Eric Diaz. Blog series originally posted at DK Web Consulting. It’s not just the private sector jumping on the social media bandwagon. Government agencies are using the robust Facebook platform to reach the public too. This is the first installment of three in a series about the US Department of Health and Human Services’sRead… Read more »

HHS Asks “Help us Develop Our OpenGov Plan”

This week HHS CTO asked for help in creating their new open gov plan. Any suggestions for him? Any favorite opengov plans? ———————————— Help Us Develop Our New Open Gov Plan Posted January 17, 2012 By Todd Park, Chief Technology Officer, HHS In January 2009, President Obama issued the Open Government Directive, calling for governmentRead… Read more »