Posts Tagged: service

Scottish councils embrace flexible working to cut costs

The Improvement Service in Scotland is delivering an ambitious project to help Scottish councils use flexible and agile working to help save money. Spearheaded by City of Edinburgh, Scottish Borders, West Lothian, Fife, Aberdeenshire and Argyll and Bute councils the project will deliver a range of online tools and hands on advice designed to helpRead… Read more »

Public Service Video Contest

The Partnership for Public Service has launched a video contest as part of Public Service Recognition Week! The Challenge: Create a short video depicting the value of government employees and/or what our nation would look like without them. We want contestants, over the age of 18, to consider the vital services performed by government employeesRead… Read more »

The Shutdown Startup

Hey there GovLoop Community – I’d like to introduce you to the Shutdown Startup. If the federal government shuts down, thousands of passionate public servants will be kept from their full-time jobs. But that doesn’t mean we can no longer serve. In the event of a shutdown, we’re committing to volunteer with non-profit organizations throughoutRead… Read more »

Volunteer Opportunities in Washington DC Area in April 2011

I’m not sure that this is the best for forum for this, but I’m hoping that some community-service minded Washington area Federal employees will join me in volunteering in April. The first is during National Volunteer Week and is with Greater DC Cares, the same organization that President Obama and the First Lady volunteered withRead… Read more »

Life after Salmon: first steps at government reorganization

On Sunday, Tom Shoop of GovExec’s Fedblog reported that President Obama’s Chief Performance Officer, Jeffrey Zients, will lead the government reorganization effort announced during last week’s State of the Union address. I don’t know about you, but I was ecstatic to see Civil Service reform get a high-profile nod during the address. (Full disclosure: IRead… Read more »

Working with Upset Customers? Turn down the H.E.A.T.

“When I have an angry customer, I just put the phone down on my desk and walk away. By the time I get back, they are either calm, or they hung up. Problem Solved.” I really did have a student in one of my classes make that statement. I’ve heard a lot of odd perceptionsRead… Read more »

Digital Divide is a poor choice of words

I have been thinking a lot about issues and cultural influencers contributing to the digital divide issues in America. I have mentioned certain aspects and manifestations of Digital divide in my previous blog posts here, here and here. One of the prevalent misunderstandings among policy makers regarding Digital Divide issues is that it is somehowRead… Read more »

Project of the Week: Casa Pronta (One-Stop Shop for Housing Help)

http://www.casapronta.pt/CasaPronta/ On the spot house (or in portuguese «Casa Pronta») is a public service which allows to perform all the necessary formalities for the purchase and sale of home (buildings), with or without a mortgadge, the transfer of a bank loans to purchase house and other housing contracts, in a single window service. Buying aRead… Read more »