How Federal Agencies Can Make Smart Decisions about New Technology
Government can reduce costs, ramp up productivity and meet constituent expectations by leveraging new technology. Start with a focus on solving problems and better serving citizens.
Government can reduce costs, ramp up productivity and meet constituent expectations by leveraging new technology. Start with a focus on solving problems and better serving citizens.
How far is too far when it comes to protecting sensitive data from possible or perceived cyberthreats?
Arlette Hart is the chief information security officer (CISO) at the Federal Bureau of Investigation. As CISO of the FBI, she has a unique perspective. On the one hand, she is tasked with securing vast amounts of highly sensitive information. On the other, she has the inside track on the emerging cyber-threats, and some ofRead… Read more »
A host of new technologies aimed at the government sector have CIOs asking themselves: “How can we leverage these technologies to drive our talent and mission goals forward?” The answer lies in building up the relationship between IT and HR departments.
Let’s look at five key shortcomings of agency legacies, and how they will inspire advancements to define 2016 as a year of disruption for federal HR technology.
Improving and maintaining reliable and flexible basic connectivity continues to be important for government, including a focus on total cost of ownership savings.
With an increasingly mobile American population, most U.S. federal government agencies have launched mobile-optimized “responsive” versions of their official websites for citizens. A smaller number of agencies have taken the extra step to develop specialized apps for mobile devices like smartphones and tablets, and most of those apps are aimed to consumers / citizens.
Think about how you have to update your phone, computer and apps constantly. You keep pressing “remind me later” cause you don’t want it to interrupt your time doing something else like scrolling through your Twitter feed. Eventually, we let everything update, and we’re pleased because everything seems to be running a little bit faster.Read… Read more »
Oftentimes customer service is an afterthought for overworked, under-budgeted and underappreciated states. And citizens are obligated to use government services, so why does the experience matter? Why waste the money? It matters, says Illinois Chief Information Officer Hardik Bhatt because, “governments don’t go out of business, but businesses go out of government.” In 2013, IllinoisRead… Read more »
If you’re a millennial or a young gen-xer working for the government, it can be frustrating to see how fast technology is moving in the private sector and in your personal lives, compared to the rate of technology adoption (or lack thereof) in a government job. From antiquated procurement practices and internal workflows to uncertainty… Read more »