When most people hear about workplace harassment, it’s likely to be sexual harassment because that’s traditionally been the most common and publicized form. However, harassment is much broader than that of a purely sexual nature. In fact, harassment may take many forms of which not everyone is aware. Under federal laws prohibiting employment discrimination, harassmentRead… Read more »
As the Digital Era continues to progress, social and digital technologies will become more fully integrated into not just the work we do, but how we do it. Although external applications such as marketing, sales, and customer service have dominated adoption activities and discussions to date (particularly in the context of consumer goods and services),Read… Read more »
You not only have great communication skills, you’ve trained employees before. So training those in other agencies/organizations is really no big deal. Right? Well, I’m here to tell you that there are many pitfalls to avoid and tips for success. What makes me qualified to offer you this advice? I’ve designed dozens of training sessionsRead… Read more »
I’ve never worked in knowledge management, but I do work in learning and development, and it’s always fun to find new applications for the Pareto principle. You know, the one where 80% of outputs are the result of 20% of the inputs…or something like that. In learning applications, Lombardo & Eichinger’s 70-20-10 rule is often citedRead… Read more »
The distinction between “management” and “leadership” is important, because they serve different roles in an organization — and they require different approaches in how they are developed. The Government Accountability Office has released its updated list of high risk areas across the federal government. It flags for attention the mission-critical skills gap in jobs suchRead… Read more »
In addition to my Federal gig, I have a side job that I adore: I’m an adjunct professor at a local college. I don’t do it for the money (I often wonder if it costs more for them to prepare and print my W2 than to pay me for a semester). It’s a labor ofRead… Read more »
I recently completed the Esri Technical Certification Skills Review for ArcGIS Desktop. It was an online, instructor-led, two-day class in preparation for taking the certification test. To say the least, I have some catching up to do. I would like to talk about staying current in GIS through training and utilizing multiple platforms to acquireRead… Read more »
For 65 years my grandfather worked as a tailor at Learbury’s in Syracuse, nearly the entire duration of the company. He was a master of his trade, tailoring suits for mayors, governors and the uniforms for the Triple A baseball team in Syracuse (at the time it was the Yankees, now it’s the Nationals). HeRead… Read more »
When you attend an event, conference or meeting how do you act? What are you thinking about? How well do you know the subject matter when you arrive? What about when you leave? Why are you there? All of these factors play into what kind of attendee you are and how you best consume information. SimplyRead… Read more »
In last week’s post, Why Mandatory Training Rocks, I asked GovLoopers to weigh in on whether a few statements about learning are facts or myths. Here are the results and some supporting evidence. Thanks to all who participated. 1. Participants have to like training to learn from it (Myth) @ryanburdick wrote, this one’s “a weird place betweenRead… Read more »