From Noise to Signal: Rebuilding Trust Through Smarter Notifications
Discover how agencies are quietly mastering “notification finesse” to keep citizens informed without overwhelming them.
Posts Tagged: user experience
Cloud: The Unsung Hero of Government Innovation
While artificial intelligence and zero trust may have been the big buzzwords in government IT this past year, cloud continues to make a steady and dynamic impact on how government works. The 2019 Federal Cloud Computing Strategy has guided and encouraged agencies to shift administrative and mission-focused systems to cloud platforms over the course of… Read more »
Reimagine Mainframe Modernization With Machine Learning
Outdated systems can stifle innovation and frustrate users. But with machine learning, organizations can streamline their operations and implement a more user-centric approach.
Delivering What the Public Expects
We interact every day with brands and services that shape our expectations of how government should engage with us. Applying for public services should be as easy as online shopping. Here’s how to get there.
Help People by Doing Their Paperwork Automatically
Automating processes internally so that the public doesn’t need to go through manual processes can help save people time and get them the help they need.
2023 Granicus Digital Government Awards Now Open for Nominations
Starting May 1 through June 15, public sector organizations across all levels of government in North America can nominate individuals, teams or projects within seven categories to recognize excellence in communications, service delivery and digital transformation.
The Value of Design-led Thinking
Design-led innovation constantly experiments, responds to feedback, avoids preconceived notions, and embraces diversity. It cares about both what users say and how they say it. And a design-led approach is more likely to succeed than less open and inclusive options.
What Your Agency May Be Overlooking in Its Cybersecurity
Broadly, people often mistake cybersecurity as a sprint with a finish line. But in reality, it is a continuous effort.
Reimagine Your Remote Solutions
Organizations must contend with cyber protection requirements, ever more complex technology and hiring disadvantages. Here are some tips to make innovation easier.
Granicus Recognizes 13 Government Organizations for Excellence in Digital Services
Granicus’ annual Digital Government Awards honor agencies that have transformed civic engagement, service delivery and government efficiency and effectiveness