CivSource: Gov apps get boost with cloud-based data publishing tool

A Florida health agency and a Texas-based Community College are both utilizing a simple and cost effective cloud-based solution to help them expand services, increase performance and better serve their constituents. Opening access to information, while reducing response time and personnel overhead, sits at the core of both their strategies. http://civsourceonline.com/2010/08/05/egov-apps-get-boost-with-cloud-based-database-publishing-tool/

Looking For A Tool To Help Your Agency’s Data Make Sense – Come to this FREE webinar

Have you registered for the next Web Manager University New Media Talk? This event is interesting to me personally because – I hate data. I mean – I actually love using data to make decisions, prove theories, and discover patterns. What I don’t like is inputting data into tables, creating graphs, and making it usable,Read… Read more »

Agencies Using Google AdWords?

I know there was recently a question about Facebook Ads, my question is, are any agencies using Google AdWords? We got a credit for AdWords and are testing to see if we have any success, but are wondering if there are any legal concerns, should we wish to replenish the account. Personally, I think AdWordsRead… Read more »

The Gov 2.0 Condundrum

Without a doubt, there’s a lot to be gained when government leverages Web 2.0 tools to provide better communications and service. But for every success story there seems to be an equal number of roadblocks preventing public servants from venturing into Gov 2.0. Last week there was a Congressional hearing before the Information Policy, CensusRead… Read more »

Late Bloomers and The Evolution of “Social”

“…[W]e live in a society with peculiar expectations about the time course of success. We think that if a child isn’t blossoming as fast as the others in grade school, he or she will be hard pressed to eventually flourish.” Scott Barry Kaufman, Ph.D Candidate, Yale, Psychology Today, November 2008 The Social Evolution is inRead… Read more »

Citizen networks – what can we learn from the science of epigenetics?

Not all that long ago, the scientific community was justifiably ecstatic about having achieved mapping of the human genome – The Human Genome project. The promise was that by understanding genetic mapping we could find cures for disease, disability, and perhaps enhance longevity. http://tinyurl.com/2vu2z But an interesting development has occurred. Scientists are now learning thatRead… Read more »

Announcing Web Manager University 2010-2011 Course Schedule

I am excited today to announce the 2010-2011 Web Manager University Course Schedule. We are kicking off this year in the spirit of customer service by hosting Doug Lipp, Formerly the Head of training at Disney’s Corporate Headquarters, to give a FREE webinar – The Magic of Exceptional Customer Service on Thursday, September 9, 2010.Read… Read more »

5 ideas for a better government website

Government websites are mostly terrible, not because they lack a slick design, but because they are trying to be all things to all people. The goal of these steps is to maximize the chances that your visitors quickly find what they are looking for. 1) Avoid offering a menu of unrelated choices on your homeRead… Read more »

Usability Tutorial: what is web usability and how do you measure it?

Cross-posted from: http://usability4government.wordpress.com/2010/03/27/ Originally created for Girl Geek Dinner in Ottawa, you can use this tutorial to start a discussion about how you can integrate usability principles into your website planning at your department or organization. Alternatively, re-use the prezi to create your own presentation. If you do, I’d love to know about it. TheRead… Read more »

More Online Training – You Asked. We Listened.

We’re always hearing from our customers that they need more lead time to know the classes that we’ll be offering, especially because many agencies require employees to put in their training requests for the next fiscal year sometime in the summer. So I’m excited that for the first time Web Manager University will be announcingRead… Read more »

Posts Tagged: Web