This is a video tutorial I created to help share the web performance measurement strategy shown in my previous blog post. It’s called Developing Client-centric Government Sites. If you don’t see anything above, maybe you can check it out on vimeo : http://www.vimeo.com/10567707 Modified from original posted: usability4government.wordpress.com/2010/02/05/creating-citizen-focused-sites/
Here’s something I’m working on. Comments welcomed. Measuring government websites If you can’t see the presentation embedded above, view it on slideshare. Modified from original post on: http://usability4government.wordpress.com/2010/06/08/performance-measurement-framework-for-government-sites-now-in-beta/
Hi there – I’m Alycia and I am super excited to be writing my first blog post for GovLoop. I am a program coordinator for Web Manager University (WMU), and will be sharing with you training opportunities, government innovations, and cool websites and tools that I find through research for the WMU programs. Web ManagerRead… Read more »
Mike Loukides posted a blog What is data science? on http://radar.oreilly.com/2010/06/what-is-data-science.html It’s a naural to preceed the publication by O’Reilly of “Making Data Work: Practical Applications of Data Science”. In summary his message is that the “future belongs to the companies and people that turn data into products.” A few of his points and discussionRead… Read more »
The very notion of Insourcing which is defined by hiring more government employees versus government procuring these services from government contractors at this time is a sign of a very disconnected government. We at Open Government TV have watched too much hard work from the White House, to Agency leadership, to both the House andRead… Read more »
It was a long time coming, but we are finally there. Our Region just launched the latest EPA Greenversation and I am so proud of my management for taking the plunge! Indeed, it was a hard road and lots of new ground to cover but we are finally there….or are we? Now we need toRead… Read more »
The national League of Women Voters has commissioned me via E-Democracy.org to draft a guide titled “Sunshine 2.0.”In short, local Leagues will use this guide to evaluate their local government online efforts based on their support of democracy. Government themselves, academics, and the media may also use the guide to see how they compare withRead… Read more »
Just over a year ago, I wrote a post advocating local governments building their own Ning networks. I’m more convinced that ever that social portals are the future for local govs, and I’d like to see San Francisco embrace such an effort around its non-emergency 311 services center and capacity-building initiatives out of the DepartmentRead… Read more »
As we work on how to use social networking technologies in Gov 2.0, I thought this article from IEEE Transactions on Engineering Management might be of some interest to practitioners. “The Strategic Implications of Web Technologies: A Process Model of How Web Technologies Enhance Organizational Performance” answers two questions: 1) “How do Web technologies supportRead… Read more »
As an employee (commerical or public service), it can be really invigorating to discover that your employer is a trend-setting (or following) participant in Web 2.0 practices. Your employer may actually market this, its “Web 2.0 expertise”. This seems to suggest your employer is current, relevant, amenable to open standards generated by a global communityRead… Read more »