Senior Executive Service: 101
A discussion about the resurgence of the SES and how govies can better prepare themselves for these senior positions.
Achieving Customer Service in the Real World
This blog post is an excerpt from our recent Information Perspective, “Achieving Customer Service in the Real World.” To download the full research brief, click here. Rapidly expanding technology has changed expectations of customer service in the public sector. Citizens, and other government customers want to be able to see how their tax dollars areRead… Read more »
How Analytics Is Driving Cyber Operations at DISA
Analysts can work more efficiently now because they aren’t flooded with a sea of security alerts that realistically can’t all be addressed at the same time. Using analytics, they can prioritize anomalies and understand what data is leaving the network in an unauthorized way.
Management-A Presidential Priority
This interview with David Eagles is part of a DorobekINSIDER series with experts looking to help shape a management platform for the new administration. Check out all of the stories in the new series, Good Government Management, here. The current presidential race is in full swing and we’ve heard a lot of promises being made,Read… Read more »
The Impact and Importance of Teamwork in Government
Teamwork is an elusive – yet critical – component of a successful government agency. Developing a team-oriented office might take a little effort, especially if doing so means changing the culture, but you won’t have to implement any expensive initiatives or invest in pricey software to make it happen.
Next-Generation Technology Improving Automation
Next-generation automation multiplies resources by removing easily-repeated tasks from an engineer’s workload.
How the Government’s Best Place to Work Does Onboarding
NASA Goddard has given the term “bill of rights” an entirely new meaning and redefined the way new employees are treated on their first day at work.
The Data Science Skill Shortage in the Public Sector
Most of us are not that familiar with what happens behind the scenes to process the petabytes of data collected through sensors, cell phones, images, search engines and financial transactions, but it’s safe to say that the analysis of these data make our current information-based economy run.
How to Give an Amazing Webinar
These tips will help you feel more confident the next time you present on a webinar so that you can laugh off any glitches and continue on with style.
Tips for Handling Difficult People: Part 1
In this series of posts I will use Eddy’s It’s All Your Fault to explain what a high conflict personality is and how to deal with such personalities in the workplace. In this post (Part 1), I’ll explore the basics and some what-not-to-do tips. In future posts, I will explore tips for specific personality types… Read more »