Communications

Mecklenburg County eGovernment Strategic Plan

Last week I shared Mecklenburg County’s Social Media Strategy, which is really a document related to our overall eGovernment Strategic Plan. The link to the eGov plan is provided with this blog post, and you are welcome to use any or all of the content. (And, if by chance, we have plaigerized anything, it wasRead… Read more »

The New USAJobs – Great Customer Service!

And the award for Best Customer Service goes to…USAJobs! Finally – a federal agency (the Office of Personnel Management) that really, really listened to its audience and gave us what we want. Plain. Simple. To the point. The new USAJobs website looks like Google. It’s a stripped-down version of its former self (which really wasn’tRead… Read more »

Best Practice – CDC Social Media Tools Guidelines

CDC Social Media Tools Guidelines & Best Practices The use of social media tools is a powerful channel to reach target audiences with strategic, effective and user-centric health interventions. To assist in the planning, development and implementation of social media activities, the following guidelines have been developed to provide critical information on lessons learned, bestRead… Read more »

Amver, there’s an app for that!

Are you trying to keep track of the rescue news, blog posts, Twitter stream, and other social media products Amver dishes out to you? No need to worry because today we announce the launch of our application on iTunes! Compatible with the iPhone and soon to be released iPad, the Amver app combines our blogRead… Read more »

How-To: Communicate Effectively – Part 1

Effective communication has several benefits that can be applied to not only your professional endeavors, but personal as well. Learning, (or shall I say relearning) how to listen and speak skillfully can not only show your co-workers that you understand their issues, but it can also enrich your relationships. More people will be attracted toRead… Read more »

Member of the Week: Andrea Schneider

If you’ve been a member of one of Andrea Schneider’s groups, you know why Andrea hosts some of the most fascinating conversations on GovLoop. The titles alone may entice you to join: – Evaluation: The Data and The Story – Social Networking, Leadership and Innovation in the Applied Setting – Who’s Running the Show? ARead… Read more »

Online Public Engagement – New Grant Program

Online public engagement is huge these days. All of the federal /open pages are launched with online public engagement tools soliciting feedback on how to do participation, transparency, and engagement. There’s been some pretty cool blogs on GovLoop about “making crowdsourcing successful” As this space unfolds, it’s been cool to see companies like Ideascale collaborateRead… Read more »

Social media = letting others in

“You can’t take advantage of the connectivity, reach and viral nature of the beast without also being willing to connect, reach many people and let others share. It’s like wanting to enjoy the sensation of flying over the water in a boat at high speed but without the engine noise. It’s the “other people” partRead… Read more »