Experts Simplify Case Management Modernization
By understanding the people you serve, using the right technology and adapting to your surroundings, you can modernize to the maximum extent.
Human Resources
Providing Employment Opportunities for People With Disabilities
“I think it’s really important to ensure that people with disabilities are not an afterthought,” said Deputy Assistant Secretary Jennifer Sheehy.
GovLoop’s Latest: The COVID-19 Impact on Work
You’re not here for our medical advice, and that’s a good thing, since that’s not really our cup of tea. When looking at how organizations have adjusted to work during COVID-19, however, we’ve done quite a bit of research. Check it out.
3 Ways to Harness the Reskilling Revolution
Here are three ways agencies can close their workforces’ skills gaps using hiring, reskilling, upskilling and new-skilling.
Be Resilient By Updating Your Agency’s Continuity of Operations Plans
Agencies can effectively adapt to remote work by updating their disaster recovery and continuity of operations plans (COOP).
Reimagining IT Teams to Support Government Service Delivery
IT teams need to augment their traditional responsibilities with digital service delivery capabilities to better support their departments and agencies.
Inside the IRS’s Digital Microlearning Program
Through SHOTs videos, IRS employees can brush up on a subject in about three minutes or less on average.
COVID-19 Proved Government Agility. It’s Time to Use That for Tech Skills Gaps
Failing to address the widening tech skills gap is simply not an option. With this in mind, here are four initiatives that federal agencies should prioritize in the months ahead.
What to Do When You Can’t Hire Cyber Talent Gaps Away
When you have enough talent, you can be confident about your agency’s capabilities. But most organizations don’t have enough. So, they need to augment their staff with the right tools and procedures.
How Employees of Different Generations View Citizen Engagement
“We need to be thinking about how different age groups will have different needs or expectations. And if we’re not taking that into consideration, then there’s the potential that we could be under-serving one or another group.”