Change is scary When the internet started to hit critical mass in the late 1990s / early 2000s, there were dire stories about how libraries would go the way of dinosaurs, with the expectation that books would be deliberately destroyed like a Fahrenheit 451 dystopia or tossed in a landfill somewhere to moulder quietly. MoreRead… Read more »
Innovation can happen at your office every day – when employees find new solutions to challenges, big and small. Learning how to be innovative helps you to be more effective and satisfied at work.
In the heat of frenzied media coverage, problems aren’t the only newsworthy topic out there. Somewhere in the underbrush, there’s a story about solutions or people working on solutions. There’s no need to wait for an enterprising reporter to dredge that story up — we can help them find it.
Even if you’ve left Chemistry 101 behind, note-taking is still a skill that can help you through life. Studying for a certification, taking notes at a lecture, or even just remembering the results of that hour-long meeting you just sat through will all be easier if your notes are effective. Studies done on learning retentionRead… Read more »
Effective leaders want to be challenged to expand their own skillset. They team with other experts who will challenge their ideas, pushing them to grow. They strive to be good role models to support and uplift their team members as well as recruit other experts into their organization. People that are the best want to… Read more »
This summer, rather than dragging out the insipid beach-friendly reads with sand in their spines, why not bone up on practical skills and knowledge that can help you in your work? Many of these books are so brand-spankin’ new that I haven’t had a chance to read them yet. If this list isn’t enough, check last year’sRead… Read more »
Periscope is an iOS app, integrated with and owned by Twitter, which lets you see the world through someone else’s eyes.
This is the second in a series of articles offering recommendations for how LinkedIn, group owners/managers, and members can improve the quality and value of LinkedIn groups. The initial article offered suggestions for LinkedIn. This piece focuses on suggestions for LinkedIn group owners and managers. The ideas can also be extended to other kinds of… Read more »
A few weeks ago, I advised federal agencies to build better digital customer experiences. I enjoyed the wave of hate mail that post generated, so I’d like to return to the topic of digital customer experience (CX) again this week. Even the US Digital Service (USDS) thinks federal agencies need better digital CX. Last year,Read… Read more »
Imagine a virtual place where people who work in the wider public sector could find and network with each other, collaborate and publish, share anything, create and join expert groups. A place where a public servant or health worker or councillor or local government officer or charity worker or trustee could find and connect withRead… Read more »