Digital Engagement Series Part 4: Send Messages That Get Read

Originally posted on the GovDelivery blog. If you have been reading our blog lately, you have noticed our focus on public engagement through digital marketing. First, we covered how to set organizational goals, then establishing target audiences, and most recently branding. Now, we will unveil step four, sending messages that get read. The proliferation of smartphones,Read… Read more »

Robots, IoT, Drones (RID) and Zombies

The future is hard to predict when the present is torn between the living, the living dead, and the never have lived at all. We don’t know the demographics of robots, sensors of the Internet of Things (IoT), learning machines, and drones. Of course, the count of zombies is unknown because they could very wellRead… Read more »

A Checklist for Dealing with Ethical Dilemmas

Are you faced with an ethical dilemma? Work through this handy checklist from CRMlearning based on “Ethics 4 Everyone” by Eric Harvey and Scott Airitam. Before you take action, ask yourself… Is it legal? Does it comply with our rules and regulations? Is it consistent with our organizational values? Will I be guilt-free if I doRead… Read more »

The Power of Progress: The Key to Employee Engagement

What is one thing managers can do to increase creativity, productivity, and commitment by their employees? A recent study by two psychologists, Teresa Amabile and Steven Kramer, concludes: “If you focus on supporting the daily progress of people working in your organization, you will not only foster the success of the organization but also enrichRead… Read more »

The 7 Types of People Who Work in Government

There are a lot of stereotypes about people who work in government. Meet real government employees though and you quickly realize that most of the negative stereotypes are unfair. No matter where in government you work, and whether it’s at the local, regional, or national level, chances are that you’ve got coworkers that fit one ofRead… Read more »

Mentoring in Government Agencies: 5 Ways to Empower Employees

Mentoring has long been an effective informal career development tactic in many government agencies. In a testimony to Congress, the U.S. Office of Personnel Management’s Associate Director and Chief Human Capital Officer Nancy H. Kichak described the use of mentoring by federal agencies: “Mentoring is critical and can happen in many ways – through formalRead… Read more »

Balance Act

Let’s face it: we all have a work life and a home/personal life. Some choose to combine the two and others prefer to keep them separated. Either way can be done as it is a personal choice. One of the most challenging aspects of having a career and a family is separating one from the other.Read… Read more »

6 Checks for Leadership Quotient Delegation

When managers can successfully delegate duties within their team, the entire organization benefits. The art of leadership rewards managers so they don’t have to do it all. Synergy makes the group stronger and more meaningful to the individuals comprising the team, including the manager. Leaders want to work with other leaders, not micromanagers who hoard… Read more »