Conversations on citizen engagement tend to discuss the proper role of government and explore the proper engagement levels of citizens. Yet, before any of those important conversations can take place, agencies need to focus on setting the proper citizen engagement foundation, which will allow organizations to build new and innovative citizen engagement strategies. Post HighlightsRead… Read more »
Federal Disability Workforce Consortium to Present “The News Hour” Webinar — May 22, 2:00-3:00 PM EST “The News Hour” is a free webinar series from the Federal Disability Workforce Consortium (FDWC) that shares information related to the employment of individuals with disabilities in the federal government. The May 22nd webinar will focus on EEOC ManagementRead… Read more »
Social Media is being utilized to improve citizen engagement in a number of agencies. Our guide, The Social Media Experiment in Government: Elements of Excellence Highlights the new and exciting ways that agencies are accomplishing this. If you haven’t done so already, I would recommend taking a look at this guide and see the experimentationRead… Read more »
Love the 80/20 rule. Last thing you wish to do is build it and hope they will come. Getting folks engaged is more than just building the mechanism, its about building the audience. https://www.govloop.com/profiles/blogs/dorobekinsider-live-redefining-citizen-engagement?elq=1c535b233310475a893d49c49a76a425&elqCampaignId=2956
This topic has come up time and time again here on GovLoop and I felt it was time to revisit the greater discussion involving use of social/new/2.0/3.0/etc technology for the purposes of emergency response, recovery, mitigation, citizen engagement, and so forth through the optic of the PIO. To this end, an entire world-wide group ofRead… Read more »
Innovation is one of the many buzz words floating around federal agencies. In a recent interview, Pamela Wright (CINO of NARA) shared the innovation goals of the National Archives and explained two projects that are looking to achieve those goals. As promised, below are three more goals, as well as descriptions two successful projects thatRead… Read more »
Citizen engagement has traditionally been viewed as citizens participating in community activities such as testifying on policy proposals, budgets, and strategic plans. But government does more than policy and budget. And citizens want to do more than testify or volunteer at the local food bank. How can governments at all levels engage their citizens inRead… Read more »
On January 24, the Office of the President issued the memo: Strategic Plan for Improving Management of Section 508. As government becomes more digital, transparent and reliant on technology to share information with the public, it is important that electronic information be made available to all people, regardless of disability. Currently, how this is managedRead… Read more »
In the wake of the Open Government Directive issued by President Obama in December of 2009, agencies have been working to take specific actions to implement the principles of transparency, participation, and collaboration. However, do we want our National Security Agency (NSA) being transparent about all of their defense tactics and cyber plans? Does sharingRead… Read more »
Across disciplines and industries, customer and citizen insights are more closely woven into the production process for whatever it might be (software, laws, vehicles, you name it). The age of internal-only product development is over – customers can now bring their thoughts to bear on everything that a company does so that by the timeRead… Read more »