Calls for more government efficiency come not just from the public, but also from the public servants who make government’s day-to-day operations possible. Some of the best ideas come from the people who intimately know the processes that could be improved. However, implementing those ideas often requires jumping several, tall hurdles. In an unfortunate caseRead… Read more »
Blogger Bob Curtis was a recent guest speaker at the Society for Technical Communications awards luncheon in Washington DC. Bob manages the U.S. Transportation Security Administration’s (TSA) social media strategy and content. And he is the lead author of The TSA Blog. Bob told stories and offered tips to bloggers—especially for those who handle sensitiveRead… Read more »
In government, where change is recurring and often stressful to the employees affected, Web 2.0 can be a tough sell. One of the biggest hurdles in implementing technology in the workplace is not resistance to technology per se, but the cultural shift that the new software represents. But when a technology is introduced which replicatesRead… Read more »
The State Department visualizes data, the FBI has an app for that, the First Lady offers prizes to get kids moving, and the Department of Homeland Security sniffs out a unique mobile application, all in this week’s version of the Rock Creek Roundup. –Earlier this week, the State Department, in conjunction with the University ofRead… Read more »
Olivier Charbonneau, Associate Librarian at Concordia University, and author of the Culturelibre blog, has posted Collaboration and Open Access to Law, on the VoxPopuLII blog, published by the Legal Information Institute at Cornell University Law School. In this new post, Mr. Charbonneau presents a model — called the Collaborative Document Management Framework (CDMF) — ofRead… Read more »
I’ve recently been lucky enough to become part of a group of fellow Canadians, who, inspired by the works of giants like Steve Ressler, Chris Rasmussen, Nick Charney and David Eaves decided that we wanted a space of our own to play in. Canadians tend to get lots in the larger Govloop.com space, which isRead… Read more »
Since the IMO declared 2010 the Year of the Seafarer we thought we could expand on that campaign and put together an Amver video. Amver would not be a success without the work and dedication of mariners and rescue controllers. The other part of Amver are the survivors. All of these pieces make the AmverRead… Read more »
Yesterday, the State of Michigan rolled out a major update to the Michigan.gov portal. CIO Ken Theis, quoted in Government Technology magazine, suggests, “Visitors to the site can [now] access five times the amount of information without leaving the home page. It’s a more useful and pleasing site and it positions Michigan with one ofRead… Read more »
I was talking to a co-worker about our office’s reconfiguration plans, which involve merging divisions and training employees to handle a wider variety of customer needs. It’s a nice plan, and it is likely to benefit our customers by removing the layers they have to dig through to get to the services they need. InRead… Read more »
We had a fantastic London LocalGovCamp yesterday. LocalGovCamp is really a series of events across the country – local government unconferences focusing on the use of social media and collaboration in local government (and it’s not all techy – lots of it is about rethinking the way local government works and radical efficiency). For theRead… Read more »