Posts Tagged: government performance

The Challenge of Open Data and Metrics

One promise of open data is its ability to inform citizens and consumers about the quality of local services. At the Gov 2.0 Summit yesterday the US Department of Health and Human Resources announced it was releasing data on hospitals, nursing homes and clinics in the hopes that developers will create applications that show citizensRead… Read more »

100 social examples in local gov

I’m lucky to have a job where I get to celebrate the success of others in local government, I work for Local Government Improvement and Development (formerly the IDeA). But that means that I’m often called on for examples of successful implementation of whatever it is I’m working on now. (performance management, partnerships, customer insightRead… Read more »

Does Gov 2.0 Lead to Improved Government? Proving the Case

Gov 2.0 advocates claim that their various projects in social networking and open government will, of course, lead to improved performance from government agencies and more satisfactory citizen engagement. But where is the proof? As Poister, Pitts, and Edwards (2010) conclude from their analysis of the last twenty years of strategic management in the publicRead… Read more »

Re-Thinking Performance Metrics in Federal Agencies

In a Federal News Radio conversation with reporter Francis Rose and two other guests – Robert Shea, a former OMB executive, and Jon Desenberg, with the Performance Institute – we talked about the Obama Administration’s performance initiatives to date, and the potential implications for agency efforts to measure performance. Shea said “people miss some ofRead… Read more »

What are Best Practices for Overseas Voters?

Of course, “best practices” depends on what your objectives are. Generally, they are what most efficiently and effectively fulfill your objectives. However, best practices should not be seen as a final condition. When improvements can be made, they should be made. Currently, there is something like six million Americans overseas who are eligible to vote.Read… Read more »

IMPLEMENTING THE MOVE ACT

IMPLEMENTING THE MOVE ACT As I mentioned earlier, late last year President Obama signed into law the MOVE Act (Military and Overseas Voter Empowerment Act). Soon, 33 states will be using some form of Internet voting for their voters overseas, or UOCAVA voters (named after the 1986 Uniformed and Overseas Citizens Absentee Voting Act). VotersRead… Read more »

Out of Egypt: “Reflections on Blogging and Beyond”

From the Egyptian Government Blog (used auto-translate from the page, plus some of my own tidying). What do you think? Open government and government 2.0 issues are the same, wherever we live, eh? I bolded my favorite lines… **************************************************************************************** Dear Co-Reader, Like every new experience, blogging has been a different event for me. Although IRead… Read more »