Posts Tagged: metrics

Pay-For-Performance? I Vote Not Yet

I am a true believer of the following statements: That government employee’s work for less than what they could earn in the private sector. That our best public sector employees should be compensated with the best paychecks. That pay-for-performance is a great concept that should be applied as an incentive to encourage great workplace performance.Read… Read more »

Is Money the Right Metric For Government?

Listening to the media discuss our debt can be exhausting. Every day we are bombarded with huge dollar figures to be dealt with: $14.3 trillion in debt, $38 billion cut this year, $4 trillion proposed cut for 2012. Is that really the discussion that we should be focusing on? Is the 50,000 foot discussion whereRead… Read more »

The Challenge of Open Data and Metrics

One promise of open data is its ability to inform citizens and consumers about the quality of local services. At the Gov 2.0 Summit yesterday the US Department of Health and Human Resources announced it was releasing data on hospitals, nursing homes and clinics in the hopes that developers will create applications that show citizensRead… Read more »

Feedback loops: Measuring results is easier in the private sector

(Apologies to anyone outside the U.S. for this metaphor.) Imagine waking up one morning to attend a soccer game. You arrive a bit late and the game is already in progress. What you see is mind numbing. The players all have padded gear on, stop play every time their awkwardly shaped brown leather ball touchesRead… Read more »

Measuring Success by Your Reflection

Most discussions I’ve been part of about measurements usually involve identifying a desired outcome and looking for a numeric representation of that outcome. This makes perfect sense and there’s loads of research and supporting evidence that having metrics and measurements are an important part of most outcome-based projects. Over the years, however, I’ve come toRead… Read more »

Metrics That Matter For 2010

Greetings, All. A Silicon Valley technologist (and highly evolved member of our species) has uploaded a short PDF that’s worthy of this community of leaders’ attention. If anyone cares to know, my focus in 2009 was numbers 1,2, and 7 and it will remain so in 2010. Which metrics speak to you? A related post,Read… Read more »

Create Web Metrics Reports that Rock

Join Jennifer Veesenmeyer of Stratigent for Web Manager University’s webinar: Creating Web Metrics Reports that Rock to learn how good metrics can help you build a strong business case for your web efforts. Webinar Description: A great web metrics report can be a powerful tool to communicate business insights. In this webinar, Jennifer Veesenmeyer willRead… Read more »

The Future of Performance Management

I was at an AGA breakfast a few months ago and the point was raised that people in government had been talking about performance management for “some time”, with few results. It got me to thinking abut whether there is a future in performance management and what it might look like. A couple of publicationsRead… Read more »

Where are the Performance Metrics in the Recovery Act

About a month and a half ago, OMB released the Federal reporting requirements for the American Recovery and Reinvestment Act. It’s taken me a little while to look through the requirements, and I had read that the focus was on job creation, but I was still a little surprised at the lack of Federal interestRead… Read more »