Posts Tagged: service

Oh What A Night! GEICO Public Service Awards

Last night was such a great night for public service! A night of celebrating those who serve…and I even got my picture taken with the GEICO Gecko! The 31st Annual GEICO Public Service Awards brought feds together to celebrate incredible achievements in public service, honoring 5 truly incredible federal workers from across the country. TheRead… Read more »

A Week to Celebrate: Public Servants & Municipal Clerks

This week is celebrating two large groups of government employees: Municipal Clerks and all of those in Public Service. Public Service Recognition Week About: Public Service Recognition Week (PSRW) is hosted annually by the Partnership for Public Service and the Public Employees Roundtable. Their website has a “Celebration Toolkit” and an “Events” page to helpRead… Read more »

The Federal Coach: Public Service Recognition Week: A Roundup of How Agencies Are Celebrating

There is no better time than this week, the congressionally designated Public Service Recognition Week (PSRW), to spread a message of praise, reenergize the workforce and perhaps even issue a challenge to forge ahead to make government work better on behalf of the American people. It is critically important for you as a federal leaderRead… Read more »

Executive Order – Improving Service

https://www.govloop.com/group/citizenengagement/forum/topic/show?id=1154385%3ATopic%3A1394155&xg_source=msg A new Executive Order to improve customer satisfaction was issued yesterday. This is great news – for our customers and for ourselves! Not only will this improve access to accurate and prompt information for our customers, it’ll make our jobs as internal customers easy too! When we talk about improving service, lots of peopleRead… Read more »

Scottish councils embrace flexible working to cut costs

The Improvement Service in Scotland is delivering an ambitious project to help Scottish councils use flexible and agile working to help save money. Spearheaded by City of Edinburgh, Scottish Borders, West Lothian, Fife, Aberdeenshire and Argyll and Bute councils the project will deliver a range of online tools and hands on advice designed to helpRead… Read more »

Public Service Video Contest

The Partnership for Public Service has launched a video contest as part of Public Service Recognition Week! The Challenge: Create a short video depicting the value of government employees and/or what our nation would look like without them. We want contestants, over the age of 18, to consider the vital services performed by government employeesRead… Read more »

The Shutdown Startup

Hey there GovLoop Community – I’d like to introduce you to the Shutdown Startup. If the federal government shuts down, thousands of passionate public servants will be kept from their full-time jobs. But that doesn’t mean we can no longer serve. In the event of a shutdown, we’re committing to volunteer with non-profit organizations throughoutRead… Read more »

Volunteer Opportunities in Washington DC Area in April 2011

I’m not sure that this is the best for forum for this, but I’m hoping that some community-service minded Washington area Federal employees will join me in volunteering in April. The first is during National Volunteer Week and is with Greater DC Cares, the same organization that President Obama and the First Lady volunteered withRead… Read more »

Life after Salmon: first steps at government reorganization

On Sunday, Tom Shoop of GovExec’s Fedblog reported that President Obama’s Chief Performance Officer, Jeffrey Zients, will lead the government reorganization effort announced during last week’s State of the Union address. I don’t know about you, but I was ecstatic to see Civil Service reform get a high-profile nod during the address. (Full disclosure: IRead… Read more »

Working with Upset Customers? Turn down the H.E.A.T.

“When I have an angry customer, I just put the phone down on my desk and walk away. By the time I get back, they are either calm, or they hung up. Problem Solved.” I really did have a student in one of my classes make that statement. I’ve heard a lot of odd perceptionsRead… Read more »