Thank You, Government
Speed is not always a virtue, and it takes a special kind of tolerance and trust to remember why government works the way it does, and what gratitude we owe it on most days of the week.
The Pressing Case for Driving Innovation in Government
We need new criteria in government job circles. We must look for and reward innovative thinkers and realize that performance is not a zero-sum game. We must look for ways to engage in continual learning on the job, recognizing that this is a key component of innovation and creativity.
How to Positively Address Sexist Comments at Work
As a dedicated employee, and a fighter for equality, positively addressing sexist comments is one of the most important things you can do, no matter how awkward it may be.
Trump’s Presidency and Public Health: What’s Next?
Donald Trump’s presidency brings along with it a Republican majority in the House and Senate, concern over the Affordable Care Act (ACA) and the impact of his presidency on global and public health
Interview Taboos: What Are They and How to Beat Them
Sometimes we assume that all the “interview urban legends” will sneak up on us and prevent us from getting to the next step. It may help to know some of the “interview taboos” and learn how to move beyond them.
How to Fill HR Gaps at Your Agency
Check out what these experts have to say about improving the customer experience at your agency.
Federal Cybersecurity: A Risk Management Issue
Federal cybersecurity is a risk-management issue. But effective risk management is often hindered by government’s fragmented governance structures. We sat down with experts at PwC for tips on developing a solid governance program.
Taking Time to be Thankful
This November has been a doozy. In fact, given the tumultuous election season we have just come through, this November might be more necessary for reflection and gratitude than ever.
Facilitate Change for CX, Don’t Manage It
Citizen experience presents a significant change to agencies, requiring the response of building service cultures that provide high-quality experiences. Perhaps this water metaphor can provide a new way of thinking about how we need to respond.
Does the Federal Employee Viewpoint Survey Matter?
The Federal Employee Viewpoint Survey (FEVS) is a weird animal. Some in the federal sector hail it as the most important document since the Emancipation Proclamation. Others ridicule it as a huge waste of time and one of the biggest sources of pollution in the federal swamp.