To Build a User-Friendly Website, Think Like a Customer

We realized that to meet our customers’ needs, we had to stop looking at the website through our own eyes and start looking at it through the eyes of a user.

The Best Government Mobile Apps for Business… and Your Office

With an increasingly mobile American population, most U.S. federal government agencies have launched mobile-optimized “responsive” versions of their official websites for citizens. A smaller number of agencies have taken the extra step to develop specialized apps for mobile devices like smartphones and tablets, and most of those apps are aimed to consumers / citizens.

Be an Agent of Change. Here Are 3 Small But Important Steps to Help

For any organization, big or small, we have three important lessons to share to help you navigate your own digital transformation. They tackle the intricacies of setting everyone on a common course, building collaboration, and managing expectations.

Elevating the Citizen Experience with Digital Government

Amidst the enticing aroma of bagels, government and industry employees gathered at GovDelivery on Tuesday morning for a panel on elevating the citizen experience in digital government. The foundation of the panel was a report that GovDelivery published recently on trends in digital government engagement. The panel consisted of three current and former government employeesRead… Read more »

Government’s IT Inflection—Moving To Flash

There’s a revolution happening in government IT. Multi-tiered flash storage, long a staple in the private sector, is coming to the government, and it’s changing the way federal, state, and local employees relate to their data. Tegile, a manufacturer of flash storage arrays, is leading the transformation to a flash-centric data center. Thursday’s GovLoop onlineRead… Read more »

Going Digital in Government

This interview is an excerpt from our recent guide, 30 Government Innovations That Mattered in 2015 which examines 30 government case studies that explore innovation at all levels of government. Innovations that spanned the government job spectrum from human resources to cybersecurity and back again. In the public sector, mission is everything. The mission drives agencies toRead… Read more »

How Los Angeles Is Breaking Barriers to Digital Engagement

“Customers want better services, but we’re also trying to be ahead of the game and be innovative and look out at other cities and [the] private sector to see if we can leverage their work,” said Ted Ross, the city’s CIO.

Modernizing Your IT Infrastructure

We all know that bringing together the old and the new seems to be all the rage right now. Think about the all the fashion comebacks we’ve been seeing like bellbottoms to chokers to denim everything. Everyone is looking for the right balance to bring the past into the present and future. When done right,Read… Read more »

Want GovLoop to Write About You? Here’s Our 2016 Editorial Calendar

In 2016, we’re looking to expand the reach of folks we interview for our guides. In short: we want to hear from you! If you think you have a great case study or success story from your agency or organization that should be featured in a GovLoop guide, and you’re willing to be interviewed about… Read more »

DorobekINSIDER: The ‘Gov That Works’ Platform

We are going to try to spur a dialogue — and a good government platform.