Workplace Communication Tips
Miscommunication is something to avoid, especially in the office because it causes confusion and uneven expectations. Here’s how you can practice clear communication.
How to Avoid Wasting Your Employees’ Skills
How would your agency benefit from having the reputation as a place where career growth is accelerated?
A User’s Guide for the First Time-Manager
Are you a new manager? Feeling a little bit out of your depth? This user’s guide for new managers can help.
Free Online Training For Teams
How do you get training for your team when you have no training budget?
Myths of Managing Remote Employees
Learn some common manager myths on teleworking and how managers can better embrace telework in their office.
4 Things to Know About a Good Financial System
Government financial information systems are often glitchy and challenging to deal with. A foundation is only as good as the materials and the craftsmen who build it.
Methods to Tune Up Your Shop
Like every well-oiled machine, there comes a time to re-evaluate the functionality of an organization. Here are steps you can take to “tune up shop.”
Community Outreach VS. Predictive Policing for Safer Communities
Predictive policing is being used by many municipal and federal law enforcement agencies both domestically and internationally to decrease crime. But community outreach with data-driven strategies can be more effective.
Human Centered-Design Framework: The Future of Service Delivery
The concept of placing the citizen at the center is known as the human-centered design (HCD). HCD is a design and management framework that develops solutions to problems by involving the human perspective in all steps of the problem-solving process.
How to Lead with Style and Substance
In order to be effective, leaders today must have both style and substance. These traits will help leaders navigate the turbulent waters of government’s ebbs and flows.