The Pitfalls of Building Your Own Generative AI Solution
The allure of building your own generative AI applications may be irresistible — but it’s not as straightforward as it seems.
Improved Operations, Smarter Government: AI-Powered Automation to Enhance IT and Application Delivery
AI-powered automation is transforming various aspects of government operations, IT, and application delivery. Government agencies are using AI-powered automation to help with mission delivery, to build resilience, to upskill employees, and enhance trust in government.
Additional Guardrails for AI use in Government
Any use of AI or automation in government, particularly as it relates to benefit determinations or claims, needs to be accompanied by policy guardrails that create strong disincentives for improper denials of claims for benefits.
Maryland County Shapes Growth Strategy With GIS-enabled Digital Twin
In Maryland’s most densely populated municipality, government planners are using geographic information system (GIS) technology, including interactive 3D models, to design innovative housing and land development projects.
The Critical Importance of Timely Patching: Lessons From the Citrix Cyber Attack
Neglecting to patch known vulnerabilities in your network can lead to serious cyberattacks. A patch management strategy can help prevent costly breaches.
Banning Generative AI Won’t Work
Blanket bans or prohibitions against government agency use of generative AI won’t work. The recent Executive Order on AI takes a much more effective approach to guiding agencies on the proper way to adopt this new technology.
5 Pitfalls of Digital Transformation (and how to avoid them)
It feels like everybody’s in the midst of a digital transformation these days. I had the privilege of having a front-row seat to the U.S. Department of Veterans Affairs successful transformation when I was its Chief Technology Officer and have since served as a crisis engineer on many failing digital transformations. Here are five pitfallsRead… Read more »
How Software Testing Can Help Agencies Optimize Their Generative AI Outputs
Generative AI holds great potential, but the promise comes with risks. Agencies need to make sure their systems serve the public equitably and effectively.
Does Technology Improve Work-Life Balance?
Technology can both encourage and discourage work-life balance. Be aware. It is essential to take action. Set the intention to be on top of it.
Government Must Understand the Types of AI to Effectively Implement
Artificial intelligence is not a singular technology — there are, in fact, many types of AI, each with unique uses and concerns for agencies to consider.