Lessons That Will Always Remain Important
Here is a recap of some of our posts on leadership and customer service in government.
Here is a recap of some of our posts on leadership and customer service in government.
When it comes to building an effective workforce in the public sector, diversity trumps many other factors that play into the equation. That’s why diverse companies have been proven to outperform their peers.
We need to focus not only on the development of current government leaders—but those who are coming up in the ranks.
I think we can all agree that we would love to know the secrets of being successful. For those in government, success is usually defined by becoming a senior leader. The best way to learn is still (and always will be) from personal testimonies. As such, we should seek out the knowledge from those currentlyRead… Read more »
Learn something new everyday – that’s a phrase you’ve heard since you were little. You should always be looking for new experiences, skills to gain and ways to grow in leadership positions. As much as you want to do all these things, it’s easier said than done. So, where do you begin? In GovLoop’s recentRead… Read more »
Don’t wait until Election Day. Dive into these books to get prepared for the presidential transition.
Utilizing three ideas – the emotional check-in, the creation of a safe environment for truth, and utilizing a series of what’s good/what needs work questions (and waiting for the team to answer, not me) – might be an approach worth trying in the workplace.
Statistics are safe, objective. A useful part of our work culture, statistics help us navigate around white fragility. We acquire them, require them, and reinforce privilege of not being the subjects most impacted. We have a hard time imagining where to begin unraveling these statistics with people who are not immersed in these reports, unlike… Read more »
Utilizing modern, automated solutions, agencies can easily move off pen-to-paper and fillable forms in their review process, opening the door for better record-keeping of both formal and informal reviews. While ongoing conversations between workers and managers are beneficial, both parties can easily forget important points and takeaways from these conversations over time. The best, modern… Read more »
Do you talk too much and listen too little? Then you may be leading like a hippo.