Posts Tagged: Skills

Becoming Indispensable: Lessons from NASA and Oprah – by Robin Sparks

Every successful organization has at least one linchpin; some have dozens or even thousands. The linchpin is the essential element, the person who holds part of the organization together. Without the linchpin, the thing falls apart. – by Seth Godin in Linchpin: Are You Indispensable? (2010) Two American icons have been getting a bit ofRead… Read more »

“Gentoring” ™: Barriers to Bridging the Generational-Digital Divide – Traditionals and Boomer ‘Hot Buttons’” – Part II

Hi, Getting some enthusiastic and thoughtful response to the Gentor ™ and Gentoring ™ concepts: a) the legal magazine, KNOW, wants to publish my first “Gentoring” article (see link below), b) a Colonel at a military war college wants to brainstorm program ideas re: my “Bridging the Generational Divide” programs, c) another Colonel and colleagueRead… Read more »

Why Does Anybody Play Chess?!!

So there’s this little chess gadget, wherein a user can play a computer opponent… I have probably played a thousand times on the “easy” level and I have won exactly one time. And yet, I keep trying…. In frustration I rhetorically blustered “Why on earth does anybody play this game?!!!” Really, sometimes the computer beatsRead… Read more »

LEADERSHIP LESSON: What’s standing in the way?

There has been a continuous debate going on about the value of a leader’s ability to inspire others. There is a leadership skill that brings out the best out in people — guiding the individual to find within himself or herself the gifts to contribute in new ways — gifts that resided within them allRead… Read more »

Transforming Conflict: Replacing Blaming “You”s with Tactfully Assertive “I”s

During a Practice Safe Stress and Team Building workshop for legal assistants and support staff of a major law firm, a paralegal, with an edge in his voice, recalled a frustrating encounter with one of the firm’s partners. Apparently, misinformation or a misunderstanding led to a project being mishandled and an important deadline being missed.Read… Read more »

Bridging Cultural Diversity through Multiple Intelligence, Conflict Styles and Interactive 4 “H” — Healing, Humanizing- High-Performing and Harmonizing — Humor

Wanted to share a new program. Feel free to share/pitch to others, etc. Over the years, I’ve heard some complaints about cultural diversity programs too often turning into prickly or preachy affairs. Of course, this is a sensitive topic. Thought it was time for a very different approach. Any comments are appreciated. Mark ————— BridgingRead… Read more »

Confronting Prejudicial Comments in the Workplace

The same day that the right wing terrorist invaded the Holocaust Museum in Washington, DC and killed a security guard, my girl friend encountered a much more prosaic form of anti-Semitism. And while her experience was not in any way life-threatening, nonetheless her casual if not commonplace encounter merits documentation and its expression deserves confrontation.Read… Read more »

The Four “R”s for a PROductive Relationship: Be Respectful, Real, Responsible and Responsive

The Four “R”s for a PROductive Relationship: The Stress Doc presents a four step, “Four ‘R’” communicational guide for building successful “give and take” professional relationships. The Four “R”s are dramatically illustrated in his recent encounter with an ENT surgeon. Many of us “Boomers” grew up with an alliterative academic mantra as educational foundation, thatRead… Read more »