Innovation Step One – Where Are We Going?
We need to frame the problem space by diagnosing the situation inside and outside the organization, rethinking historical conventions, and seeking opportunities for innovation
The 5 Truths of Strategic Communications
These five truths of communications can help provide a foundation for all leaders and others in your organization to think about in developing their own communications strategy.
3 Dimensions of Content Security Programs
“Agencies must keep in mind that applying security measures to digital content must be easy, and that’s where automation helps.” —John Landwehr
The Millennial Mindset: Engaging and Retaining Generation Y
Understanding what motivates the future workforce and how to accommodate their work style, employers can increase productivity resulting in healthier work environments and will benefit all generations.
A Woman’s Place is in the Tech Industry
Need a tech lady role model to look up to? Megan Smith, U.S. CTO may be just who you are looking for. Check out her approach to fostering innovation and STEM involvement across the globe.
Are You Browsing the Internet in Black and White?
Like all technology, web browsers constantly evolve. Using an outdated web browser not only makes you vulnerable to viruses and other security risks—it also gives you a subpar internet experience, not unlike watching TV in black and white.
Innovation in Government: Elections
I would argue that one of the most interesting reasons this election will be viewed as a tipping point is because of the role of technology in making voters’ experiences even better.
Empathy: What Hiring Managers Want Most
More than anything, FCC CIO David Bray wants employees who exude empathy. In an interview with GovLoop, he shared how empathy bridged a divide within his agency and how it guides the way he interacts with his team.
Avenues for Growth as a Government Employee
Working for the government allows you to move within your agency as well as between agencies. It also gives you the skillsets and a network that allows you to take a contracting and or a field-based position to strengthen your resume.
Building Experiences, Not Just Technologies
With so many technologies available for customer support today, it’s tempting for an agency to select the flashiest solution. But interacting with citizens is the ultimate goal. Learn how the right technology and an omnichannel approach can help.