The Periodic Table of Engagement
A periodic table for engagement that could be the impetus this beleaguered topic needs to deliver on the job satisfaction and happiness.
The Value of Generational Differences
Our challenge as leaders is in finding ways to motivate and communicate with the various generations in the workplace today.
Building Sustainable Engagement at Your Agency
Sustainable engagement requires two prongs of customer service: meeting mission needs and meeting the end user’s needs. Learn how you can use this approach for better and more sustainable services and engagement at your agency.
Managing the Mounting Complexity of Critical Infrastructure
A primary responsibility of DHS is maintaining and securing the assets, systems, and networks comprising the 16 critical infrastructure sectors. That’s no easy task and it’s only getting more difficult.
Know Your Facts: The Civil Service Reform Act
The 1978 Civil Service Reform Act affects the working lives of federal employees every day. It codified merit systems principles and created a framework to resolve disputes involving them—a structure that remains in place and continues to benefit federal employees like you. Here’s an introduction to the law.
Becoming a Change Leader
For many in government, improving how things are done can seem like a daunting task. The barriers to change can seem insurmountable, but they do not have to be.
How Law and Rhetoric Can Inform Change Management
One method of avoiding conflicts and decreasing resistance which has achieved significant critical acclaim in recent years is Verbal Judo.
Extreme Budget Makeover – Reframing Budget Communication
Regardless of whether you’re in the throes of budgeting, or you have a reprieve for another six months, here are a few guidelines to give your budget the makeover it needs to become more understandable and engaging to the public.
Cybersecurity and the Election: The Conversation We Need to Have
How can a group of individuals spread across the globe, working behind their personal computers, with no real budget, successfully take down organizations and governments with millions—sometimes billions—of dollars to spend on cybersecurity?
North Carolina’s Keys to Successful IT Modernization
North Carolina knows a thing or two about consolidation. Check out how they are doing so while ingraining innovation into the process.