Memos, Meetings, and Memes: Communicate ALL THE WAYS

When was the last time you savored every word in a five paragraph-long email? Or managed to endure an hour-long meeting without zoning out at least three times? Just because your answers were “never” to both of those questions doesn’t mean you have an abnormally poor attention span; it means that there is a disconnectRead… Read more »

Saving Millions And Buildings

GovLoop’s online social cast, Your Building Data is the Source of New Savings and Efficiencies for Energy, Operations & Space Management, sought to understand the ins and outs of smart buildings with an expert panel: • Steve Sakach, Assistant Commissioner, Office of Facilities Management, Public Buildings Service, General Services Administration • Don Coffelt, Associate ViceRead… Read more »

The Compliment Sandwich Must Die, and Other Lessons on Leading From Your Level

“Hey, Eric! Nice bow tie. By the way, your performance at last week’s meeting was terrible. That’s a sharp suit you’re wearing!” What you just read is known as a “compliment sandwich.” And Virginia Hill from the Partnership for Public Service explained in the session she led with Jonathan McGee on leading from your levelRead… Read more »

Communicating Complexities Clearly

The American public often gets sidetracked from important issues. Reality TV and celebrity news distract us from important government discussions and policy problems-like science. Yawn. Science? There’s only so much Bill Nye the Science Guy I can watch. Sheril Kirshenbaum, director of  The Energy Poll at the University of Texas, reminded us why we should careRead… Read more »

Are You a Rebel At Work? Here’s How To Tell…

Government rebels from all walks of life spanning a range of government agencies united in full force at this year’s NextGenGov’s summit, and it was inspiring. Now, these rebels were not your stereotypical outliers or black sheep; the packed room included a Fellow from the State Department, a Medicaid expert from Wyoming, and a ManagementRead… Read more »

Defending America with Sticky Notes

The story of defending America with sticky notes, or why government needs a generation of young innovators to spread design thinking, tells the story of a small group of young govies who set out to bring innovative ideas and creative processes to the Pentagon. They failed, they learned, but now, they are succeeding as changeRead… Read more »

Medium: Is It The Perfect Fit for Government?

This week, the popular self-publishing platform Medium becomes officially available to federal agencies. Hold up. Medium is not just a publishing platform. It’s social media. It’s a community. It’s a writing tool. It’s a story distribution network. It’s a content management system, or CMS. It’s not a CMS. It’s journalism. It’s a blog. It’s a magazine. It’s a publication. It’s aRead… Read more »

Courageous Followership & Intelligent Disobedience

In the Next Generation of Government Training Summit session, “Courageous Followership and Intelligent Disobedience: What the Best Leaders Expect from their Teams,” Ira Chaleff used three fun examples: dancing, more dancing (the tango), and guide dogs, to illustrate the concepts of his two books, “The Courageous Follower” and “Intelligent Disobedience.” To explain “followership,” Ira openedRead… Read more »

How Small Data Can Improve Your Government’s Fiscal Health and Services

“It comes from everywhere. It knows all. … [It] lives in the cloud. It knows what we do.” That’s how big data is described in a “Dilbert” comic strip. While that might sound funny, it’s true that while everyone talks about big data, many people don’t know what it is or does. But it’s actuallyRead… Read more »