Going from Better to Best in Gov 2.0: Map, Measure, Move Forward

Originally posted on The Better Buy blog. A couple of the key questions that agencies continue to ask about social media is “How do I make a business case for it?” and “How do I measure success?” Ultimately, those agencies that have answered these questions effectively – in advance of starting their project and all… Read more »

The Dinner Party Analogy

The Dinner Party Analogy Have you ever thrown a dinner party? It seems easy, right? Buy some food, invite some people, and it will be a huge success. But it never is. You need to send invites early, find out if people are allergic to anything, follow-up individuals to remind people to come, stage the… Read more »

‘Twas the Night Before Renewal – A Crowd-Sourced Holiday Poem

Our very own (St.) Nick Charney prepared a special Gov 2.0 version of Jingle Bells to get us all in the holiday spirit. Check it out if you haven’t seen it. It’s pretty clever in and of itself…but then a commenter (@DGTweets) threw down the gauntlet and suggested we create a “Twas the Night Before… Read more »

Explaining What You Do

Explaining What You Do Have you ever been out in public and people ask “what do you do?” Of course you have. It’s one of the standard questions when meeting someone new. Being a public servant it is always funny to answer that question. When growing up, my father worked for the IRS. So when… Read more »

Can We Have a Mobile City Hall?

I’m a huge fan of the potential of government moving into the mobile realm. I firmly believe that mobile is the future and it is a platform that government should be working on. One interesting potential connecting mobile and government is the idea of using mobile apps to report city blights (potholes, graffiti, etc). This… Read more »