At all levels, government agencies are starting to think more about the employee experience (EX) and applying the principles and tools of customer experience to address workforce concerns. The reasoning is simple: Employees who are satisfied at work will be able to provide better services, be more productive and capable of growing on the job.Read… Read more »
Explore technology, processes and tactics that agencies can use to create a seamless and secure work environment.
Explore seven expert insights to help your agency become a sought-after employer. Download your e-book, 7 Tips to Be an Employer of Choice, now: In order to provide you with this free resource, GovLoop may share your data with online training, event or resource underwriters. When you register for an online training/event or download a resource, yourRead… Read more »
In this guide, you’ll find an intro that explains the following topics, followed by actionable tips and insights, plus activities you can put into practice.
Get your copy of the new guide to better understand the HR challenges that agencies face and look at the new solutions governments can deploy to change the way they operate.
Today, government realizes it needs an HR transformation, which requires the all-around revamping of the processes and technology that are in place.
In this guide, we explore the progress agencies are making in key areas of HR, including hiring, reskilling the workforce and employee engagement.
Technology has a critical role to play in the future of government HR. Here are the top HR trends every human resources professional needs.
It’s probably safe to assume that most of us have heard the old “practice makes perfect” adage at least once in our lives. The formula is simple: work hard, work often and you’ll dominate — eventually. We bought into this concept. We believed, we did, we conquered — or at least tried to. But thenRead… Read more »
Change can be hard, uncomfortable and downright overwhelming. Even planning for it can cause angst. Maybe it’s new leadership at your agency, uncertainty about your current and future role, or perhaps you’ve been asked to manage a major project at work. Whether big or small, change is personal and often requires us to step outsideRead… Read more »
This pocket guide from GovLoop will give you an overview of HR modernization in the public sector, why it matters, and how we can be better at it, as well as case studies and how-tos that will help you get to where you need to be today.
The heartbeat of any organization can be summed up in one word: people. It isn’t the technology or automated processes that many agencies have come to rely on over the years. The truth is, when organizations hire good people, the technology takes care of itself. People provide overall direction and vision for an organization, ensureRead… Read more »
Critical to the success of any organization is its ability to recruit, hire and retain talented professionals, while also grooming the next-generation workforce. Forward-thinking officials at organizations in both the public and private sectors understand that successful execution of these functions requires a strong human resources (HR) support system. No longer can agencies afford toRead… Read more »
In the 1700s and 1800s, one-room schoolhouses were the norm. Students of varying ages and learning levels would sit together to be instructed by their teacher. A freshman in high school could share a desk with a fourth-grader. Being mostly rural, many schools had no water or sanitation. They used melting snow for water inRead… Read more »
If you receive health benefits as an employee of the federal government, you are one of the most fortunate people in the United States. Federal employee health benefits are among the best in any sector, and you want to be sure to take full advantage of them based on your priorities, preferences, and particular state… Read more »
With government conferences being cut and training getting trimmed, GovLoop is proud to present a new guide titled, “Building Better Conferences and Training: The Value of Virtual Events in Government,” which we created in tandem with the new Government Virtual Engagements Community of Practice.
GovLoop is proud to present one of our newest guides, the GovLoop Guide to Workforce Planning in the Public Sector. We all know that the public sector workforce is changing. Although the government workforce is extremely complex, the GovLoop Guide to Workforce Planning in the Public Sector set out to find some best practices, tipsRead… Read more »
GovLoop is proud to announce our latest resource, The GovLoop Research Report: Re-Imagining Customer Service in Government. In this report, we interviewed 11 government employees and conducted an online survey of 138 government employees from our GovLoop community. Customer service is a core function of government. With government customers having heightened expectations of the levelRead… Read more »
GovLoop, in partnership with RightNow, is excited to release the “Excelling with Customer Service” Guide. How is your agency doing as it prepares its Customer Service Plan in response to President Obama’s Customer Service Executive Order? As the October 27 deadline for submission stands just one month away, GovLoop has created the guide below. It’sRead… Read more »