GovDelivery just released a new guide – Public Sector Digital Communication Management Best Practices: The Critical Role of Email – that details tips and strategies culled from more than 500 state, local, federal and international government organizations. Government Technology recently ran an articlewith some strategies from this guide. With all the buzz around social media,Read… Read more »
Digital citizens are feeling more empowered and believe that government needs to do more to address their needs, according to a recent study from Accenture, conducted by leading government market research firm Market Connections, Inc. Nearly half (44 percent) of 1,400 citizens surveyed in seven countries — Australia, France, Germany, India, Singapore, the United StatesRead… Read more »
I attended a fascinating discussion yesterday at #Teacamp (a monthly get together for digital geeks) about social media guidance for the public sector. The Government Digital Service, on behalf of central government, are updating the existing social media guidance for civil servants which is now a few years old. The overall thrust of the guidance,Read… Read more »
Http://leonardSipes.Com “Truth is mighty and will prevail. There is nothing the matter with this, except that it ain’t so.” Mark Twain I apologize for the audacity of suggesting that I know how to fix the media’s digital problems. I have been associated with state and national media for over 30 years and I want toRead… Read more »
If you are a public agency or work for city government at any level, this video is a must see! https://www.youtube.com/watch?v=l9UpKsNJeqI I welcome any sort of feedback. -Robert
Web Manager University, the federal government’s training program for web, new media, and citizen engagement managed by GSA, has changed its name to DigitalGov University (DGU). We changed our name to reflect the growing demand to help agencies serve customers through digital media and citizen engagement. Our broad curriculum includes training in social media, citizenRead… Read more »
Last week the embassy of Israel in Paris, France, hosted an international workshop on the digital diplomacy. It was first such experience for us in the Israeli embassy, but what I learnt from our guests during the workshop was that it was also the case for many of them. While diplomats discuss this topic withRead… Read more »
There is a ton of talk today about “big” data. The concept comes from our ever increasing ability to collect, store, and manage larger and larger datasets full of vast amounts of information – customer information, habits, purchasing patterns, social media visits, and so on. Unfortunately, I think many private and public organizations have becomeRead… Read more »
Two Words: User Acquisition Local, state and national Governments have yet to fully take advantage of the many platforms available for crowd sourcing policy primarily because they have failed to court a significant enough user base to generate a genuine and sustained online community. Without a diverse enough, self-regulating community of users who are continuallyRead… Read more »
The Washington Post reported this week that President Obama issued an order to agencies, asking them to utilize digital record keeping systems. As of right now, much of the filing that is being done “is based on an outdated approach involving paper and filing cabinets,” but Obama wants to “move the process into the digitalRead… Read more »