Across disciplines and industries, customer and citizen insights are more closely woven into the production process for whatever it might be (software, laws, vehicles, you name it). The age of internal-only product development is over – customers can now bring their thoughts to bear on everything that a company does so that by the timeRead… Read more »
Recently for Blog Action Day, the topic revolved around the Power of We and how the continued interaction and connectivity between hundreds and thousands of people can change the world. Not surprisingly, one re-occurring theme that kept surfacing was how Civic Engagement is needed in order to facilitate that change and bring together people toRead… Read more »
Many of us have experienced that moment – that moment when the excitement of a new job or new role begins to wane and we feel less than enthusiastic about going to work every day – the engagement decline. When you get that “Ugh, I so don’t want to come to work today…” feeling, oftenRead… Read more »
The Open Government Initiative set forth by the Obama Administration in 2009 requires Federal agencies to take immediate steps to achieve milestones in transparency, participation, and citizen collaboration. Most Federal, state, and local organizations have jumped on the social media bandwagon as a tool for communicating with citizens and making their agency’s goals transparent. However,Read… Read more »
Fels Research & Consulting released Building Common Ground, a report which focuses on proven strategies that produce effective results and positive public engagement. This report is part of the Promising Practices series, a compilation of briefs that provide public sector leaders and managers with effective, practical, and innovative information on a broad range of publicRead… Read more »
Have you ever walked into an organization and just got that “Uh, why does everyone look the same” feeling… I know I have. You may have heard the expression, people are like snowflakes, and no two are the same – that’s diversity folks. In today’s ever diverse business environment, for organizations to excel, they mustRead… Read more »
Have you ever walked into an organization and just got that “hum something just doesn’t feel right feeling”… I know I have (more times than I’d like to count). Many of us know from the first time we enter into an organization, whether as an employee or a consultant, that what they say is notRead… Read more »
Citizen engagement is one of the most popular topics today in municipal government. There’s not a city out there that isn’t trying to figure out a way to get their citizens more involved and it’s understandable why. A new study came out that showed cities and states that have higher levels of citizen engagement, actuallyRead… Read more »
The Department of Health and Human Services (HHS) Innovation Team is taking new steps to make it easier for people to connect and find information on our innovation activities. As an example, we have used Twitter to promote the first time public voting for selecting input on the HHSinnovates Program. Here are some of theRead… Read more »
The answer may be yes! Studies show that while most government employees are satisfied with their jobs, many are not actively engaged in the performance and quality of their work. Yet, a hearty 63% of those public sector workers say that they intend to stay in their positions long-term. Factors such as leadership effectiveness, performanceRead… Read more »