I should go through my bookshelves more often! This weekend, while sorting and thinking, I rediscovered a hard copy of the IBM Center for the Business of Government’s Fall/Winter 2008 publication. One of the articles jumped out at me: Leveraging Web 2.0 in Government, by Ai-Mei Chang and P.K. Kannan. Chang is Professor of SystemsRead… Read more »
This year marks the first-ever Quadrennial Homeland Security Review (QHSR), a top-to-bottom review of the Department of Homeland Security to assess our nation’s homeland security policies and priorities. Although the review is occurring in Washington, DHS knows that it won’t really be complete unless it includes input from stakeholders across the country, including other federalRead… Read more »
Republished from eGov AU. When I wrote my first online community engagement strategy for Telstra’s Wireplay service in 1997, one of the factors I considered was how to ‘complete the loop’ – integrate inbound and outbound online channels to reach, engage and promote interaction across the widest possible audience. In those days we used massRead… Read more »
Republished from eGov AU. With all the hubbub about Gov 2.0 at present it’s often forgotten that a lot of what is being attempted is simply taking what is already done in other mediums and doing it online. For example, online engagement and consultation is an evolutionary rather than revolutionary step. Where governments used toRead… Read more »
Government webinar featuring the City of Arcata. With the fast pace of technology, it’s possible to improve public access and engage citizens more effectively. The City of Arcata has adeptly accomplished this. Arcata recently launched the Granicus eComment system to make decision-making more collaborative. By integrating a transactional Web-form into their Granicus multimedia toolset, theRead… Read more »
I am passionately interested in greater engagement between government at all levels and the public. So much so, that I’ve volunteered my time on several projects that seek to enable the transition to a more open, engaged, conversational form of government – the type of government being termed Government 2.0. I’ve been stewing over thisRead… Read more »
A number of organizations in the field of public engagement (NCDD, IAP2, Everyday Democracy, AmericaSpeaks and others) are collaborating on evaluating the Open Government Dialogue and provide recommendations to the Obama administration. They put together this survey: http://www.surveymonkey.com/s.aspx?sm=eTvTvChVronq9O_2fZwwCbBQ_3d_3d It’s open to all participants and will be live through August 14. I’ve shared some additional thoughtsRead… Read more »
Republished from eGov AU. Charlene Li, one of the writers of Groundswell and ex-Forrester analyst, has launched a new initiative which compares the financial success of organisations with their level of online engagement and allows organisations to compare how engaged they are online. Named Engagementdb, the site provides graphs and case studies on how variousRead… Read more »
Republished from eGov AU. Victoria’s eGovernment Resource Centre has launched an eGovernment Forum to support the online discussion of eGovernment topics by Australian public servants and interested parties. At discussed at the site, the eGovernment Forum invites, open participation and diverse viewpoints to be shared with others relevant to the topic of eGovernment, Government 2.0,Read… Read more »
Republished from eGov AU. (I would appreciate if you could Vote for me in ‘The 10 who are changing the World of Internet and Politics’) I highlighted the online Netflix prize quite some time ago as an example of how an organisation could work with its community to drive innovation. Netflix has a longstanding prizeRead… Read more »