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All Blog Posts Tagged 'communications' (7,098)

Talent Management: When the Question Is, Should I Stay or Should I Go?


With the freeze of pay in the air, there are sure to be federal employees – particularly soon to be retirees- asking the question (or humming The Clash,) Should I stay or should I go?

Managers should not give up hope. Today in their joint “Keeping Talent” report, the Partnership for Public Service and Booz Allen Hamilton offer some strategies because:  “Keeping the…


Added by ilyse.veron on January 20, 2011 at 10:10am — 4 Comments

Personal Branding and Your Online Reputation

Personal branding

The idea of personal branding has gained popularity in the last couple of years. It seems to mainly be used to refer to one’s online identity—meaning, mostly, what hits come up if someone Googles your name.

Like product branding, the personal brand includes a number of values and ideas. It includes what people used to call, in the old days, your reputation. Reputation includes information that used to only be available to people who actually knew you…


Added by Heather Krasna, MS on January 19, 2011 at 6:30pm — 4 Comments

Leaders: knowing how to handle acquaintances, friends and lovers

Do you know who needs to be treated like trusted lovers, just friends or passing acquaintances? Successful leaders know how to manage the level of intimacy required to cultivate a range of relationships.

Technology, especially with the advent of social media (Facebook LinkedIn, etc.), and search (Google, etc.) has…


Added by Nancy Dailey, Ph.D. on January 19, 2011 at 5:32pm — No Comments

January 14 Research and Best Practices eNewsletter


Taking Social Media from Talk to Action (2010) – Harvard Business Review study of 2,100 companies finds organizations that understand the value of social media and use analytics: are twice as likely to view their use of social media as effective; can more quickly respond to customer trends and issues;  and, have a better understanding of perceptions about their business.…


Added by Lisa Nelson on January 19, 2011 at 2:08pm — No Comments

Learning Pool talks Social Care e-learning in Manchester and London

Learning Pool Social Care briefings In the run-up to Wednesday’s publication of the health and social care bill David Cameron is discussing his …


Added by Dave Briggs on January 19, 2011 at 4:41am — No Comments

Social, civic benefits of Internet debated during State of the Net conference

A new study out yesterday by the Pew Internet & American Life Project found that three-quarters of Americans…


Added by Jeff Smith on January 19, 2011 at 4:11am — 1 Comment

When Are You An Expert?

At what point in your career are you considered an expert by others, and when is it appropriate to call yourself an expert? Does being in your field for 10 years inherently mean you are an expert? Do you need to have published articles or serve on a board of directors? What if you have 20,000 twitter followers?

Are you an expert in your government field? If so, how did you get there?

Added by Kristy Dalton on January 19, 2011 at 1:47am — 50 Comments

Emergency and Education Communication Vehicle

The "Emergency and Education Communication Vehicle" (E2CV) of the Thailand National Electronics and Computer Technology Center (NECTEC) provides an interesting mix of uses which might be applied in Australia. The Thailand Ministry of Science and Technology in collaboration with Cisco Systems equipped a truck with broadband wireless communications and its own power supply. During an emergency…


Added by Tom Worthington on January 18, 2011 at 11:05pm — No Comments

Hud Launches a Blog, Here's What They Could Do Better.

I think it is more than exciting that HUD launched a blog.  It gives the people whose lives they effect a way to interact with them.  They even call it the interactive blog.  The problem is that they forgot to make it interactive and user friendly.  I love that they incorporated video but here are 5 things that HUD can do to make the HUDdle a much more "Interactive" and friendly blog.  This can also apply to…


Added by Adam Riemer on January 18, 2011 at 8:00pm — 6 Comments

Job Oppty: Pgm Assoc, Community Training & Stakeholder Engmt

The Illinois Public Health Institute has an opening for the position of Program Associate, Community Training and Stakeholder Engagement. The due date for applications is January 28, 2011.

The Illinois Public Health Institute (IPHI) is a partnership of public, private and voluntary organizations that seeks to maximize health, wellness and quality of life for the people of Illinois. IPHI administers a number of partnership‐driven projects addressing specific program areas, including… Continue

Added by Beth Offenbacker on January 18, 2011 at 5:48pm — 1 Comment

Facebook Terms Change for State & Local Governments

Recently read an article that Facebook is becoming more firendly in hopes that more state governments join.  A September 2010 NASCIO survey found legals problems in the original Facebook terms of service were one of the important barriest to statel and local governments joining.


Here's what's Facebook has agreed to do:

·strike the indemnity clause except to the…


Added by Tricia on January 18, 2011 at 12:30pm — 4 Comments

Justifying the Time You Spend on Social Media

The other day someone asked me, “how do you justify the time you spend on Facebook and Twitter – don’t you have real work to do?” This was after I told my wife that I couldn’t make dinner yet because I had to finish up some work, only to have her chastise me for responding to some messages that I received on our company’s Yammer feed. Presumably, if I had instead been working in a spreadsheet or typing an…


Added by Steve Radick on January 18, 2011 at 11:30am — 15 Comments

Consistency, Customer Service, and the Community

Consistency is one of the building blocks of great customer service. Look at McDonalds. No matter where in the world you are, if you walk into a McDonalds, you know how it will look and what you’ll find and how it all works. You can complete your task quickly because you know exactly what to expect, from one McDonalds to another. It’s easy. It’s familiar. It’s predictable. Customers love easy and familiar and… Continue

Added by Candi Harrison on January 18, 2011 at 7:05am — 5 Comments

3 Magic Words of Gov 2.0

I am currently a student at The Maxwell School at Syracuse University working towards my Masters in Public Administration. I use this blog to write about my experiences at Maxwell, especially related to social media use in the public sector. You can follow me on Twitter:  @pjfiorenza and please feel free to leave some comments!


Who would have…


Added by Pat Fiorenza on January 17, 2011 at 11:50pm — 7 Comments

Preparing IT systems for flooding and other disasters

Stilgherrian interviewed me on Sunday for his Patch Monday podcast "Flood-proofing your business IT" (17 January 2011)."The floods in Queensland and now further south in Australia are a reminder that natural disasters can strike even in rich, technologically advanced nations. Data backups are essential, but business continuity planning also needs to cover communications links, the computers…


Added by Tom Worthington on January 17, 2011 at 6:58pm — No Comments

Changed business model for communications and media

The Australian Communications and Media Authority reports that communications and media service providers areThe communications sector is bundling of voice and content services, increasing data quotas to encourage consumption of content and developing mobile applications. The media sector is developing internet-based distribution channels, pay-per view and subscription services, internet-based ‘…


Added by Tom Worthington on January 17, 2011 at 5:58pm — No Comments

Where Would Diversity Be In America if YouTube Was Invented During Martin Luther King Jr's Era.


Forty eight years ago,Dr. Martin Luther King Jr led approximately 250,000 men,women, and children to Washington DC for a March for Freedom and Jobs. In 1963 black unemployment was as high as 11%, while unemployments was only 6% for whites. A white family earned, on average about $6,500.00 a year while a black family earned $3,500.00 a year. 
The historic March on Washington proved to be successful as the civil rights bill was signed only…

Added by Keith Moore on January 17, 2011 at 5:52pm — No Comments

Inquiry into Queensland floods

The Premier of Queensland, Anna Bligh, announced a Commission of Inquiry unto Queensland’s January floods. This will be headed by Justice Cate Holmes, with former Queensland Police Commissioner Jim O’Sullivan, and Phil Cummins, chairman of the International Commission on Large Dams. It will look at preparation and planning, performance of private insurers, equipment and communications,…


Added by Tom Worthington on January 17, 2011 at 4:57pm — No Comments

How to: Build an Awesome Government Facebook Page with Tons of Fans and Engagement

Literally in every GovLoop live chat, online training, or speech I give, I always get two questions "What are tips to having a large and successful Facebook page?" and "What is a good example of a government Facebook page?"

*****This is draft 3 with comments incorporated (thanks everyone) - leave comments for me and I'll incorporate and hopefully we'll have an awesome starting article for everyone in gov't starting a government facebook page.****

Here's my basics on…


Added by GovLoop on January 17, 2011 at 4:00pm — 33 Comments

Start with a Question

Craig Freshley My name is Craig Freshley and I’m in Brunswick, Maine. My one-page Group Decision Tips are shared around the world and are all posted for free at: There are about 140 Group Decision Tips available: all one-page pdf’s. They cover all…


Added by Sandy Heierbacher on January 17, 2011 at 2:27pm — No Comments

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