“Customers want better services, but we’re also trying to be ahead of the game and be innovative and look out at other cities and [the] private sector to see if we can leverage their work,” said Ted Ross, the city’s CIO.
We all know that bringing together the old and the new seems to be all the rage right now. Think about the all the fashion comebacks we’ve been seeing like bellbottoms to chokers to denim everything. Everyone is looking for the right balance to bring the past into the present and future. When done right,Read… Read more »
In 2016, we’re looking to expand the reach of folks we interview for our guides. In short: we want to hear from you! If you think you have a great case study or success story from your agency or organization that should be featured in a GovLoop guide, and you’re willing to be interviewed about… Read more »
We are going to try to spur a dialogue — and a good government platform.
Simply put, existing network infrastructure was never designed to meet the missions, challenges or cyber threats of today.
It’s more than polishing your grammar or devising the listicle to end all listicles. Being a better blogger is about focusing on quality and a devotion to your reader.
Results of a new study about projecting citizen voices to improve public service delivery.
In New York City, unlike in many other localities, students get to pick where they go to high school. That selection process usually takes place in the sixth or seventh grade, so that students have ample time to meet qualifications and complete a lengthy application process. Formerly, that process was based on one compendium ofRead… Read more »
We have a world in which citizens find it easier to compare pubs than public schools, to compare hotels than hospitals. It’s a missed opportunity for governments not only to improve the lives of the people they serve, but also to demonstrate their value and increase civic engagement.
Do you know the role of digital engagement in improving citizen experience? It’s more critical than ever. Citizen experience is a challenge all government agencies face. People expect the government to operate like the private sector and the government needs to make that possible. Being clear, relevant and engaging are key factors to having successfulRead… Read more »