Transcript Welcome to the first installment of Ask GovLoop. My name is Adam Harvey. I’m a web designer in Cleveland, OH. I’m going to talk about design, if you’ve got a minute. When I think about design in a broad sense, I think about how well something works and how intuitive it is to use.Read… Read more »
Search Results for: social media
How cell phones, Twitter and Facebook make history
From the Government Business Examiner by Donna L. Quesinberry When performing a search on Clay Shirky (an adjunct professor in NYU’s graduate Interactive Telecommunications Program [ITP]), the result is no less than 20 pages of factoids, videos, articles, blogs, etc. Mr. Shirky’s understanding of the interrelated effects of social and technological network topology and howRead… Read more »
Customer Service – Communicating with Humans
Recently, I read Tracy Valentine’s blog lamenting the demise of great customer service. This prompted me to think about Web 2.0, and all the tools we have available to make customer service better while still giving it a “human touch.” Even when you may not actually be “speaking” to a human, you may still beRead… Read more »
GovLoop Member of the Week – Diana Morgan, Angell Job Corps Center
Diana Morgan, a GS-5 Forest Service employee, has been a Social Services Assistant at Angell Job Corps for just over two years. Although new to government service, Diana has proven herself to be a positive influence on staff members and students alike. On June 12th of this year, Diana received her Masters degree in HumanRead… Read more »
Culture Change for Government 2.0
The text and slides below are for my session at Public Sphere #2 – Government 2.0: Policy and Practice which is being held at Parliament House tomorrow. The talk is just 10 minutes long, so I don’t go into any real depth – but it is a nice, quick overview. For something organised quickly andRead… Read more »
Sweet Gov Conf Tweets – Symantec Government Symposium (#symgovsym)
This conference was held June 16, 2009 in Washington, DC. Below are the Twitter-related statistics for the conference along with the stream: Top Contributors 1. @gkrew – 47 2. @dslunceford – 17 3. @lpamelaa – 17 4. @symantecnews – 8 5. @krazykriz – 7 6. @JMGOVIT – 7 7. @jjesse – 6 8. @wamurray –Read… Read more »
Asia’s Increasing Regionalism
Two of Asia’s problems are now reduced FDI inflows and too much trade export dependency on the US and Europe. In 2008, FDI inflows to Asia and Oceania decreased by 2.2 percent to US$313.5 billion. For South, East and South-East Asia, there was a marginal increase of 3.3% to US$256.1 billion. This region is theRead… Read more »
Privacy & Personal Branding: think like an engineer
Since my middle son has been in engineering school (he graduated this month from UVA), I regularly pick his brain about engineering things. Stuff I know I need to pay attention to but am too lazy to go learn on my own, like online privacy. What are the creators of technology being taught about personalRead… Read more »
Learning to fail @ ACT/IAC’s Management of Change
Earlier today, at ACT/IAC’s Management of Change conference in Norfolk, VA, lunch featured NYU adjuct professor Clay Shirky. With two of my recent posts on my personal blog — DCSpring21 — referencing his thoughts and ideas, I’ll admit a certain sense of pride knowing more about the speaker’s thoughts and leanings on “new media” thanRead… Read more »
Web 3.0 and the Virtual Proposal Manager, part 2
Web 3.0 and the Virtual Proposal Manager, part 2 from the Government Business Examiner, Donna L. Quesinberry Meeting planning, an active component of the proposal management experience, encompasses the virtual scheme. Remote workers (even if a proposal shop is available on-site at a client location) are showing up everywhere and they aren’t going to goRead… Read more »