Posts Tagged: Engagement

How, and Why, to Be a Data Storyteller

The continued evolution of data transparency requires that governments move data from informing to enabling stakeholders. Pairing modern technology with the timeless art of storytelling is a key way to overcome current public sector challenges and solve real-world problems.

How Artificial Intelligence Can Improve Customer Experiences

In a recent interview, Chief Technology Officer Bob Osborn at ServiceNow explained that this interaction must become the new norm for government. He explained that rising citizen demands make it imperative that agencies pursue new solutions, including intelligent agents, to create seamless experiences for constituents.