Posts Tagged: technology

The Best Government Mobile Apps for Business… and Your Office

With an increasingly mobile American population, most U.S. federal government agencies have launched mobile-optimized “responsive” versions of their official websites for citizens. A smaller number of agencies have taken the extra step to develop specialized apps for mobile devices like smartphones and tablets, and most of those apps are aimed to consumers / citizens.

Making a Smooth Transition to Modern IT Infrastructure

Think about how you have to update your phone, computer and apps constantly. You keep pressing “remind me later” cause you don’t want it to interrupt your time doing something else like scrolling through your Twitter feed. Eventually, we let everything update, and we’re pleased because everything seems to be running a little bit faster.Read… Read more »

Illinois Makes the Business Case for Customer Service

Oftentimes customer service is an afterthought for overworked, under-budgeted and underappreciated states. And citizens are obligated to use government services, so why does the experience matter? Why waste the money? It matters, says Illinois Chief Information Officer Hardik Bhatt because, “governments don’t go out of business, but businesses go out of government.” In 2013, IllinoisRead… Read more »

Change in Government Takes Time – But It Can Happen. Here’s How.

If you’re a millennial or a young gen-xer working for the government, it can be frustrating to see how fast technology is moving in the private sector and in your personal lives, compared to the rate of technology adoption (or lack thereof) in a government job. From antiquated procurement practices and internal workflows to uncertainty… Read more »

3 Things Your Millennial Leader Doesn’t Want to Hear

Millennials have been active in the workforce some time now, and they are moving into management and leadership roles in government and in private sector. With the advent of the millennial leader, expect changes. A new generation almost always means new rules.