Failing to address the widening tech skills gap is simply not an option. With this in mind, here are four initiatives that federal agencies should prioritize in the months ahead.
The second-largest county in Utah, Utah County, transformed its outdated election processes into a location-enabled system suited for modern-day elections.
While the pandemic eventually will end, telework is here to stay. Six best practices can help you raise your game and become a telework ace.
In order to meet the next set of deadlines, agencies must complete Action 4, which requires agencies to assess the coverage, quality, methods and effectiveness of current staff data literacy and data skills.
Leadership is about helping people deal with change. Management deals with things that need to get done. It takes both for successful change management.
Is it “on-premise” or “on-premises?”
Many agencies struggle to transform their technology because they don’t ease their people into the process.
Inspired by customer expectations and feedback the 311 community continues to increase connectivity options. Today’s users access 311 through kiosks, chat, text, online, mobile applications, email, artificial intelligence, and social media.
Everyone loves conferences—from the chance to hear inspiring keynotes to the opportunity to network with peers, they offer great content in a convenient package. However, it’s not always easy for government employees to step away from their desks and get the required budget to attend conferences. That’s why we’re hosting the completely virtual and completelyRead… Read more »
The first step in creating integrated digital experiences for both government employees and citizens is to achieve a single, comprehensive view of the citizen.