The General Services Administration has moved to close 37 data centers and consolidate information technology systems as part of agency efforts to reduce its footprint and costs. GSA shut 32 percent of its non-core data centers in fiscal year 2013 as part of the Federal Data Center Consolidation Initiative aimed at cutting real estate costsRead… Read more »
The General Services Administration‘s acquisition management office conducting market research into services meant to help other agencies manage the impact of climate change on their missions. Contractors would provide services to support a federal action plan intended to help identify risks and opportunities associated with the changing climate, the GSA said in a Sept. 26Read… Read more »
Customer service is one of the most important aspects of a successful company. Good customer service can increase company sales, raise competition, and enhance the image of a company. These same attributes can be applied to government agencies as well. Good customer service will enhance the public’s image of government, and give citizens a senseRead… Read more »
The TechAmerica Foundation forecasts federal agencies will spend $70 billion per year on known and unclassified information technology by fiscal year 2019, FierceGovernment IT reported Tuesday. David Perera writes the findings are measured in constant dollars, with civilian IT spending projected to reach $38.3 billion for fiscal 2014 and $39 billion in constant dollars forRead… Read more »
Some analysts believe the federal shutdown’s effects on contractors will linger even after the government reopens and resolves the dispute over the debt ceiling, Bloomberg reported Thursday. Kathleen Miller and Danielle Ivory write several federal contractors have experienced late payments, stop-work orders and solicitation cancellations amid the shutdown. “Even if the government suddenly opens forRead… Read more »
The National Archives and Records Administration has released guidance that aims to give federal agencies a new approach for managing email records with electronic methods. NARA’s bulletin contains factors the agency believes other agencies should consider before implementing the “Capstone” approach, NARA said Aug. 29. Such factors include business requirements, position and work of theRead… Read more »
There seems to be a preconceived misconception that graphic design is for music bands hulled up in a garage, coffee shops looking to make a few extra bucks, or simply reserved for the “hipster” crowd. If I were to walk into a school of art and design and ask “Would you ever design for aRead… Read more »
Applying agile software development methods to IT projects has been a hot topic as of late at the Government Accountability Office (GAO). The agency recently unveiled a report highlighting its 32 tips for applying agile development to help improve how the federal government will develop and implement IT infrastructure projects. Specifically, these tips focus onRead… Read more »
Chairman of the House Oversight and Government Reform Committee, Darrell Issa of California, sent a three paged letter to the government’s inspectors general (earnestly) asking for more communication alerting Congress when serious violations are under investigation. Darrell Issa wants inspectors general to loop in Congress The letter cited the 2010 $823,000 GSA spending spree inRead… Read more »
IBM Center for the Business of Government recently issued a report that provides some very interesting social media insights for federal agencies: which agencies have the highest Klout rankings. If you are not familiar with Klout, it essentially measures your overall social media influence. For example, when you create content or engage through social networks,Read… Read more »