Are We There Yet? No, Transformation Experts Agree
Most agencies have been more innovative during the COVID-19 pandemic. But after weathering the pandemic’s first year, many haven’t charted a course ahead.
Posts Tagged: transformation
5 Key Considerations for Enhancing Employee Engagement
As the world adjusts and evolves to new ways of working, organizational leaders are being tasked with enabling hybrid remote and office working for their teams, putting the right systems and infrastructures in place to ensure a consistent employee experience. It is clearer than ever before that technology will play an increasingly essential role inRead… Read more »
Insights From Howard County’s CIO On Process Transformation
What started as a goal to improve IT support and service delivery has now become a vision for streamlining many work processes.
Lessons in Change Management: From 9/11 to Technology Adoption
Leadership is about helping people deal with change. Management deals with things that need to get done. It takes both for successful change management.
Drive Innovation With Data and AI
Agencies can provide a solid data foundation for their AI programs by optimizing data and creating a data governance model.
5 Strategic Considerations for Successful IT Modernization in Your Agency’s Enterprise
Regardless of which role you play, the IT infrastructure is a key component in your city and your residents rely on you to protect, maintain, and improve it.
Transforming Government Like Disney?
Should the federal government be more like Disney when delivering its customer service experiences? Greg Godbout, the chief technology officer at the Environmental Protection Agency, suggests as much when he keynoted an AFCEA roundtable in Bethesda a couple weeks ago. According to Federal Times, he told the audience how Walt Disney World delivers a seamlessRead… Read more »
Got A Song Stuck In Your Head? So Does Gov
You know that song you just can’t get out of your head? I am looking at you Uptown Funk – your melody, your beat, the radio’s insistence you play every three minutes – you are the song that just never ends. Government has a similar infectious drumbeat right now, one that just won’t go onRead… Read more »
Understanding the “New Power” Trend
In the 1990s, a new model of governance emerged – Reinventing Government. This model was rooted in private sector entrepreneurial approaches and market-like incentives. A new model – dubbed “New Power” – has emerged in the 2010s. Reinventing Government was organized around ten values, such as government being catalytic, community-owned, competitive, etc. Today, a newRead… Read more »
Who Will Be the Next “Mayor of the Pentagon?”
The selection of the next Secretary of Defense is in the headlines. But there’s a new senior-level Defense position that will be important in coming years, and who is appointed will matter. Years ago, career executive David O. “Doc” Cooke was informally called the “Mayor of the Pentagon.” He was responsible for the internal administrationRead… Read more »