4 Ways to Be, or Not to Be: And Love Your Work
How do you go about falling in love with your work all over again?
The Notorious RBG
Role models can be a source of inspiration and encouragement. When you think about who inspires you, you may think about their accomplishments, character and how they approach challenges. We hope to learn from these pioneering individuals and draw from their experiences in our own work.
Using Analytics to Create Smarter Cities
Regional and municipal governments strive to deliver higher levels of service, but face challenges with little funding to support their efforts. One solution that delivers services more efficiently combines open data and smart city programs. Software as a service helps cities and municipalities acquire swifter data-driven decision-making capabilities. In a recent IBM report, we getRead… Read more »
Can You Help a Low-Performing Employee Improve?
At some point during their careers, most managers will face the difficult task of dealing with an employee who consistently falls short of goals and is facing termination. And while the decision to fire someone is never easy, it’s even more challenging when it involves an employee who initially showed promise or who’s especially passionate… Read more »
Pressing Need to Accelerate the Hiring of Critical Skills Positions for the Government Sector
Over the past decade the men and women that filled critical skills positions in government have been retiring and as a result have taken a vast amount of knowledge with them
Want to Empower Your Employees? Let Them Learn!
Return on Investment, otherwise known as ROI, doesn’t always have to be applied to business. It can be applied to various areas of your life. In fact, ROI can even be applied to your government employees through learning. Investing in your employees by empowering them through effective learning is one of the best decisions youRead… Read more »
3 Collaborative Leadership Traits That Encourage Success
Collaborative leadership has been described as “the intentional and skillful management of relationships that enables others to succeed individually while accomplishing a collective goal.”
12 Government Instagram Accounts to Follow Now
Government Instagram is an effective way to communicate directly with citizens through images, videos, and short snippets. Follow these account
Volunteering: A Fed’s Guide to Giving Back
How does one find the time to volunteer during this holiday season when schedules are packed with so many other requirements?
Revolutionizing Customer Service with Microsoft
This is an excerpt from the recent Customer Service Playbook for Government. In the guide, we detail six plays to help you transform the way your agency serves its citizen users. Despite government investing more time, resources, and knowledge into their customer service initiatives, constituents still don’t seem to be fully satisfied. According to leadingRead… Read more »