Talking With Your Customers, Not At Them
Collaboration is increasingly a model for customer service, product development, and service enhancement.
Communications
Spivey’s Hierarchy of Good Publishable Content
Web content exists in a real world, not a perfect one. And sometimes good work processes get overruled, lawyers prevail, and deadlines drive actions. In the interests of saving someone else’s sanity, here are my rules of good publishable content
5 Things to Ask Your Boss During Your Weekly One-On-One Meetings
Come prepared and ready to make the most of each one-on-one meeting. Instead of asking the same old stuff each meeting, focus on driving action and improvement through these questions.
Data’s Tweedledum and Tweedledee
Learn how and why collecting data for performance measurements and program evaluations should become one process.
Make Difficult Conversations Easier
A critical tool for leaders regarding the delegation of tasks and responsibilities to their team.
The Best Government Training?
We’re all looking for ways to advance our careers and move to the next level. But finding the right training can be hard. Especially training for government. But that’s where the Next Generation of Government Training Summit comes in. We’re a little biased, but we think it’s one of the best trainings out there toRead… Read more »
Calling All Writers! Become a GovLoop Featured Blogger
The details: We’re looking for 15 (or more!) great GovLoop voices to blog once a week for the GovLoop community throughout the spring and summer.
5 Ways to Make Webinars More Engaging
Webinars truly are a great tool, or at least, they could be, if only those of us designing them knew more about our technology and took better advantage of it. Here are 5 features in Adobe Connect you can start using today to make your webinars more engaging.
Networking from the Light Side
There is arguably no more important skill for government career growth than networking. And doing it well can be the difference between landing a promotion or big project and being stuck in place. But it’s scary, and can be daunting to feel like you’re doing it well. So how do you advance? The key, weRead… Read more »
Tips to Avoid a HealthCare.gov
Tips to avoid organizational failures.