Posts Tagged: research

Trends on Tuesdays: How Americans Use their Cellphones

The Pew Research Center’s Internet & American Life Project has released another great new report, “Americans and Their Cell Phones.” Comparing data from one year ago, people continue to use their cellphones beyond talking. Source: The Pew Research Center’s Internet & American Life Project, April 26 – May 22, 2011 Spring Tracking Survey. n=2,277 adultRead… Read more »

New Guidance Document on Conducting Accessibility Market Research

GSA’s Section 508 program recently created a guidance document, Guidance on Conducting Market Research. Buyers in federal agencies are required by law and regulation to conduct market research. Market research is a means of ensuring that what we want to purchase is in fact actually available. For ensuring accessibility and compliance with Section 508 whenRead… Read more »

SOS: Can Consolidation for Fiscal Efficiency Lead to Bigger Risks?

I will be brief in my plea for help on my current working project. I am making an argument in a paper that although consolidation of programs and streamlining processes might lead to fiscal efficiencies, these state and local policy efforts may also be promoting hidden fragilities and greater risks that might result in futureRead… Read more »

VIDEO: Measure snow, help climate change researchers — featuring GovLoop Founder!

This isn’t necessarily government related, but it is mostly definitely GovLoop Founder-related. ScienceforCitizens.net is collaborating with a climate research project at the University of Waterloo called Snow Tweets. To help researchers track climate change, we’re requesting that people find a ruler, go outside, and measure the depth of snow wherever they happen to be. Then,Read… Read more »

New Pew survey emphasizes the Internet’s importance in civil society

The role of the Internet as a platform for collective action grows. A survey released this week by the Pew Research Center’s Internet and Life Project shed light on the social side of the Internet. The results offered insight into the differences between the connected and the disconnected, revealing that Internet users are more likelyRead… Read more »

Does Gov 2.0 Lead to Improved Government? Proving the Case

Gov 2.0 advocates claim that their various projects in social networking and open government will, of course, lead to improved performance from government agencies and more satisfactory citizen engagement. But where is the proof? As Poister, Pitts, and Edwards (2010) conclude from their analysis of the last twenty years of strategic management in the publicRead… Read more »

New Wiki on Organizational Change and Mental Models

I’ve launched a new wiki based on my dissertation research. The purpose of the research was to examine a possible link between mental models, change visions, and organizational alignment. As of 2006, there were over 1 million articles on organizational change and a multitude of change models in the literature. But, surprisingly, these change modelsRead… Read more »

FHWA survey of State DOT use of Web 2.0 tools

We (Washington State Department of Transportation) were fortunate enough to be featured in a research study done by the Volpe Institute through FHWA surveying uses of social media tools by transportation agencies: http://www.gis.fhwa.dot.gov. The report offers a good overview of how transportation agencies are using social media each in their own distinct ways to reachRead… Read more »

Public Service Value Chain links happy staff to citizen confidence

Since I started blogging, I’ve been trying to focus on making performance management practical. I wrote some months ago about the what Fortune magazine called “The World’s Most Modern Management Idea” when companies implemented policies that focused on staff satisfaction, after research linked happy employees to investor profits. This is known as the service valueRead… Read more »