Quick, be creative! For most people, this is a tall order. Thinking creatively on-demand is not an easy task; in fact, it can be outright intimidating. But, according to four experts in the field, it’s also probably not a necessary one for innovation. Results from OPM’s 2014 Federal Employee Viewpoint Survey indicated that nearly 91Read… Read more »
At the Next Generation of Government Summit, I was sitting in a room of nearly 700 public sector employees from every level of government. As I wandered that room, I asked these govies to tell me about themselves and, let me tell you, I was floored by the dynamism I found. Every person had differentRead… Read more »
In order to succeed in business and in life, you have to be willing to change. – federal employee benefits
“Winter is Coming” is a key theme of the popular HBO series Game of Thrones. With its warning of constant vigilance, the meaning is clear – no matter how good or calm things seem now, the good times and serenity won’t last forever…and you need to prepare and be proactive to ensure you’re ready for… Read more »
Change is constant. The best government leaders know how to make it an expectation, rather than something to be feared.
I hate word “bureaucracy” because it degrades public sector workers at all levels. For many reasons, countless pejorative metaphors, theories, and political actions about public sector workers have decorated the iron cage. Public sector staff can weave webs supporting real collaboration, see contacts outside the hierarchy and rules; they seek out connections with people who… Read more »
Australia is following the UK and the USA’s digital government lead: the citizen experience is rightly being placed front and centre in “a relentless focus on the needs of the user”. The newly released Digital Service Standard & Design Guide now provide the criteria that Australian Government digital services will meet as they embark on… Read more »
Anyone ever hear of a guy called Ghandi? Even without a hashtag he might be on to something with this one: “Be the change you wish to see in the world.” It’s interesting to me how someone perceived as passive can actually be pretty confrontational in that this is a direct call-out to everyone who… Read more »
There are so many long-running projects in government that have failed to gain traction or reach full implementation. When leadership sits down to figure out why, one of the top reasons (outside of cost overruns and missed deadlines) tends to be culture, or the necessity of culture change. Of course, that’s a pretty big undertaking.Read… Read more »
Have you ever heard of buzzword bingo? Where you and your co-workers make a bingo card of words or phrases like “touch base” and “data driven” and “Scalable” and “Proactive” and “Paradigm,” then head into a meeting and see who can hit a bingo? Well, it’s a real thing. I mention it because buzzword bingoRead… Read more »