Posts Tagged: communication

12 Social Media Trends For 2015

The other night I gave a talk in my personal capacity (not as a representative of the National Archives, or the U.S. government) for the University of Maryland University College MBA program, which was kindly hosted by UMD’s Universities at Shady Grove. The video is now available here. It’s an hour-long webcast; you’ll see me answeringRead… Read more »

What’s Missing in Professional Development

When I look at plans for Professional Development, I think we are missing the point. We make it all about the individual shaping his or her future. There should be more to it if one takes the notion, professional development should involve the people who have a say in a person’s career. Organizations say, maybeRead… Read more »

Digital Communications & the Rise of the CMO

CMO. CDO. CXO. Just a few acronyms for the increasingly important job that focuses on customer experience and digital communications. (For now, let’s just stick with CMO: Chief Marketing Officer.) At GovLoop’s Wednesday event, The Citizen & the Government: How They Connect, Brian Paget, Technical Director for Content & Analytics at Adobe, and David Yang, ViceRead… Read more »

Fostering a Feedback-Centric Culture

One of my company’s core values is “Inner Voice”. We internalize and implement this value in many ways, but the gist is: ‘Say what you’re really thinking.’ We encourage every single one of our employees, no matter what their title or role is, to speak up and voice their opinions, concerns, questions, reflections, etc. By puttingRead… Read more »

If You “Tweet” President Lincoln, Will Gov Hear You?

As we approach the 151 anniversary of Lincoln’s Gettysburg Address[1], certainly one of the most significant orations ever delivered, we do well to remember the closing; the very end of the last of the ten simple and deeply moving sentences that make up the Address. In these few, memorable words, a war-weary Lincoln charges allRead… Read more »

Greater Open Data Use with Government

We all have our day-to-day job titles – CEO, Associate Director, Office Assistant, Mom, Dad. But there is one title we all share: Chief Data Officer. Surprised? This was a constant theme at Tuesday’s GovDelivery 8th Annual Federal Communications Summit. A panel of big data communication experts answered some important questions about open data andRead… Read more »

Let’s Meet — In Person

Let’s assume that, as an IT leader and decision maker, you understand the importance of clear and efficient communications. Whether with superiors, subordinates, peers, vendors, or customers, good communications are a key ingredient to your success. And you’ve probably read or heard somewhere that 93% or some similar percentage of interpersonal communications are non-verbal; thatRead… Read more »

How Keeping a Diary Can Help You Keep Your Current Job or Get You Your Next One

I was recently asked for an up-to-date résumé (note to my employer: I wasn’t job searching) and realized I hadn’t updated it since I got my current job four years ago. I had been working hard the last four years but hadn’t been keeping track of all of the interesting things I was doing. WhileRead… Read more »

7 Ways You Kill Creativity in Your Meeting

Do your meetings have a creative killer? Newsrooms call them “story killers,” the naysayers at meetings who repeatedly shoot down stories while unsuspecting victims are trying to generate new ideas. Creative killers assassinate ideas, breeding fear and limiting impact for hundreds, maybe even thousands. These idea deaths never get investigated and their potential never getsRead… Read more »

Life in the Digital Age: Photo Essays and Images

Since early 2010 I’ve been creating photo essays and capturing and sharing images from around the world that illustrate life in the Digital Age. In addition to reflecting the latest digital trends and new applications, my goal has been to highlight some of the timeless and transitional aspects of the new era in which theRead… Read more »