The New Role of Community Development Officials: Modernizing Citizen Services
An example of a citizen-centric government.
Can we Open Source our Government?
How can you use open source at your agency?
Help Others Adapt to Change
People who are perceived to be against change or change-resistant are misunderstood creatures. So what’s the path of least resistance when it comes to working with someone like this?
Who is Your BFF at Work?
Having friends at work is more than just fun – it makes us more effective at getting the job done. Here are a few benefits of friendships with coworkers.
5 Workplace Conversations You Need to Drive Performance
How to have the right conversations at work.
WMATA’s “Back2Good” Program: What You Need to Know
Does the Back2Good program measure what riders want to see?
Listening is Becoming a Lost Art
Check out these tips to become a better listener.
Generational Sensitivity and Diversity
How to apply generational sensitivity and diversity-awareness to the teams you manage.
Can a Map Speak for those Who Cannot Speak for Themselves?
What do maps have to say about your community?
7 Things I Learned from My First Promotion
So, you want to get promoted? Check out these tips.