2011 has shown that not only are mobile strategies effective in growing a business globally, they are imperative. As our knowledge of mobile marketing begins to grow, so do the statistics: * 250 million people access Facebook through a mobile device; those who access through a mobile device rather than a PC are twice asRead… Read more »
I have just posted a new blog post on social media governance resources on the AIIM Communities blog: http://www.aiim.org/community/blogs/expert/Selected-social-media-governance-resources. It features a number of resources specific to government as well as links to policy and governance databases including the Web 2 0 Governance Policies and Best Practices wiki list maintained by the Social Media SubcouncilRead… Read more »
Two months from now we will be bringing you the Social Business Conference on September 8, 2011 presented by AIIM. The event has three tracks for the best content and information under use cases, strategy, and governance, with some of the best minds in Social Business. Since June, we have been talking to our presentersRead… Read more »
Adam Grant writes in the June 2011 issue of Harvard Business Review that research shows that customers themselves are “surprisingly effective in motivating people to work harder, smarter, and more productively.” I’ve seen this phenomenon at work in government, as well as in private industry. I remember the story of a Virginia state trooper whoRead… Read more »
It’s time to take the next evolutionary step on the path of leadership-business success. While the step seems obvious, as many have noted common sense is often quite uncommon. More than ever organizations and businesses need to initiate new and varied approaches to connecting and collaborating with their customers and employees, especially by proactively solicitingRead… Read more »
As the UK government makes further plans to make cuts in public spending, local councils are increasingly looking at ways to cut costs and increase efficiencies by amalgamating back office services together By: Niamh Byrne, Online Editor, Shared Services and Outsourcing Network, SSON “I think within three years we will see a considerable increase inRead… Read more »
AIIM, the Association for Information and Image Management has gathered leaders from 18 Social Business and Content Management companies to serve on the second major taskforce project in the social content definition process, this one headed by Professor Andrew McAfee, known as the grandfather of E2.0. “I am excited to partner with AIIM on thisRead… Read more »
Every successful organization has at least one linchpin; some have dozens or even thousands. The linchpin is the essential element, the person who holds part of the organization together. Without the linchpin, the thing falls apart. – by Seth Godin in Linchpin: Are You Indispensable? (2010) Two American icons have been getting a bit ofRead… Read more »
This article was previously published on Tri Tuns blog. OBSERVATION You are responsible for ensuring end-user adoption of the IT system in your organization. To ensure this occurs, you retained consulting services unique to user adoption, such as Tri Tuns. Now that the contract is near completion, you are worried that you may see aRead… Read more »