The future of government lies in collaboration. But in order to foster true collaboration, many agencies will have to reimagine the culture of government, while also investing in new processes and tools. This guide will help you start working towards effective collaboration at your agency.
Check out this report to learn how digitization enables public safety organizations by personalizing user experience, connecting communities and streamlining critical processes.
We’ve broken down the situations where you would likely use icebreakers into three categories: team meetings, small group trainings, and large group summits. Follow these tips to successfully break the ice at your next meeting, training or summit.
In September 2016, GovLoop and Apptio conducted a survey of 295 public-sector employees to gain insight into how federal agency IT managers are reporting out and communicating issues around FITARA improvements and IT investments.
Download GovLoop’s newest guide, all about how to handle the upcoming Presidential Transition, now!
LexisNexis’ public-sector solutions can change the way a government organization’s workflow runs.
Information governance provides agencies with the analytical tools needed to move beyond a “store everything” mentality to a strategic data management plan, helping you keep your data organized and usable.
We’ve all been there: You’re in the middle of a virtual meeting, and all of a sudden the audio gets choppy or — even worse — you’re dropped from the meeting entirely. It usually takes a minute for you to regain your bearings, reconnect to the meeting and try to dive back into the discussion…. Read more »
Using the Life Cycle concept, this playbook will lay out the specific, actionable steps decision-makers can take to identify and prioritize their communication needs and, by using new interoperability solutions, knit together a true unified communications network.
Every January, the President of the United States makes the 1.5-mile journey from the White House to the Capitol Building to address the three branches of government and the public through the annual State of the Union speech. For more than 200 years, presidents from George Washington to Barack Obama have taken the opportunity to… Read more »
Better understand the changing needs of government printing, how to overcome current challenges in the field and more with this new research brief.
In this annual end-of-year list issue, GovLoop analyzed the best public-sector innovations across 10 categories.
Simply having a Facebook Page and posting to it occasionally is no longer enough to create a robust social media presence. You must be smart, strategic and ever more creative in order to gain the attention of your audience and reach the right people in your community. GovLoop and Facebook have partnered to create this… Read more »
Accounts payable professionals play an important role in government. But too often, the volume of invoices, manual processing, and duplicate data entry result in missed discounts, late-payments and inaccurate accruals, costing government much-needed staff time and budget. With OnBase document management, or enterprise content management (ECM), government can automate processes throughout accounts payable departments. Below… Read more »
Doctors are using iPads to record information instead of scribbling notes on a paper pad. Nurses are browsing through electronic medical records instead of file drawers. Hospitals are adopting the cloud to store patient data so that it’s accessible to care providers anytime, anywhere. The entire field of health care has been completely transformed by… Read more »
With cloud, mobile and GIS, governments are finding a way to use technology to build resilient communities.
Elected officials face the constant challenge of describing complex and intricate policies to constituents. In turn, constituents want to know answers to important questions, such as: how is a policy going to affect our community? How is legislation helping to bring economic development to our district? Has funding been used wisely? For the myriad of… Read more »
GovLoop, in partnership with GovDelivery, conducted a survey of almost 400 public sector professionals exploring how to create an communications and outreach strategy. The findings from the survey are highlighted in our executive research brief.
GovLoop, in partnership with RSA and Four Points, conducted a survey of 204 public sector professionals exploring how to create an effective Continuity of Operations (COOP) program. The findings from the survey are highlighted in our executive research brief. The research brief provides an overview of COOP in the public sector.
Government agencies are routinely looking to open source as a secure and viable solution. Open source gives you the opportunity to resolve problems more quickly and efficiently than with proprietary software, making it a more secure solution.
GIS has the power to visualize complex data, helping decision makers fully understand an issue to make improved decisions. The ability to map authoritative data allows policy makers to have an improved discourse on legislative issues, and understand the impact that policy decisions may have.
This GovLoop and Oracle executive research brief provides you with the unique opportunity to learn how to reinvent your agency through cloud computing.
Federal IT professionals are faced with providing secure technology solutions in a quickly changing IT landscape. In this infographic, we explore the Dell Latitude 10 Enhanced Security (ES) tablet, powered by the dual core Intel® Atom™ processor Z2760.
In GovLoop’s latest industry perspective, iFuture: The Internet of Everything Has Arrived in Government, we looked at how the IoE has transformed the way government operates.
Today engineering feats the Romans could only dream of result in new types of highways – digital ones. You can now transport information, computing power, tools and services quickly and efficiently, radically changing the way your agency does business. Powering this digital highway is the cloud, and it is reimagining the way your organization operates.
With this industry perspective, you will begin your journey to explore how effective management of your building’s data creates new insights for your organization. This allows you to listen to what your building is telling you.
Today GovLoop and IBM are releasing a new report, Smarter Care: Social Programs and Wellness in the Digital Age. This report explores how agencies can connect the dots with their social programs data to gain a full view of a client.
We’ve all heard the classic case studies in the private and public sectors where organizations get customer service right. While the statistics and stories are helpful, what you really need is a game plan – a “playbook” – that takes you step-by-step through the process of designing, executing and evaluating a world-class program.
Our latest guide, The Mapping Revolution: Incorporating Geographic Information Systems in Government, features case studies and best practices from the Census Bureau, Geoplatform.gov and United States Department of Agriculture and insights from Esri President, Jack Dangermond.
The consumerization of IT is a trend that is not being taken lightly within government. With the speed at which technology changes, new devices, strategies and technologies have emerged in the workplace. Consider this, a computer in the early 1970s was a device that could fill an entire office.
Through qualitative and quantitative analysis, this report will highlight the common challenges, best practices and pertinent issues surrounding big data. Transforming Your Agency Through Big Data includes a survey from 215 public sector professionals, and interviews with government and industry thought leaders.
Today at GovLoop we are announcing the release of an interactive infographic that shows the power of GIS for facilities management. This interactive infographic takes a look at the fictional Campus 2.0 and ways government, educational or business campuses have implemented GIS to assist in facilities management.
In this guide, we share 7 examples where government is improving access to services and information along the spectrum of citizen engagement: ‘must do’, ‘should do’ and ‘can do’ moments.
A few weeks ago, we asked, “Have any government social media activities led to really obvious results?” As you browse the guide below, we hope you’ll quickly learn that the answer is “yes.” This guide highlights bright spots of social media experimentation in government – activities that have led to clear outcomes and mission-related impact… Read more »
I’ve learned a lot over the last seven years as a full-time teleworking employee – both as a manager and as a member of geographically-dispersed project teams. One of the biggest lessons is that telework forces both managers and team members to hone their communication skills and think more intentionally about the way they get… Read more »
Enterprise Content Management (ECM) software is transforming the public sector. In a time when resources are shrinking, and demand is increasing for government services, ECM allows employees to be more efficient and productive, focusing on high-value and mission centric tasks.
Recently, I had the opportunity to interview Jack Dangermond, Esri President. We discussed how GIS is transforming how the public sector arrives at decisions, and the power behind spatial data. You can view the report below, or download a PDF. Below I have included the executive summary of the report and report highlights.
Today at GovLoop we are announcing the release of an interactive infographic that shows the power of GIS in our daily lives. GIS continues to play an important role in our daily lives, and is transforming the way decision makers arrive and make informed decisions to improve citizen lives across the country. If you are a… Read more »
Today, GovLoop is announcing the release of our latest report, Identifying the Promise of GIS for Government. The GovLoop report focuses on best practices, case studies and identifies innovative uses of GIS technology in government. Also, be sure to visit the guide landing page for upcoming posts, and quick access to many GIS resources that… Read more »
For centuries, government organizations have been collecting data from a variety of sources, and using the collected data to inform their decision-making. With the boom in non-traditional forms of data such as social media, video, digital photographs and email, government agencies are now challenged how to best collect, manage, and drive decisions from data. Today,… Read more »
Last month, I shared my experiences at the Paralyzed Veterans of America (PVA) “Kids Day” event. The event was a wonderful and inspiring event to attend. Kids Day is an annual special event that is part of the National Veterans Wheelchair Games. Each year a day is set aside to introduce children with disabilities to… Read more »
GovLoop is proud to announce our latest resource, The GovLoop Research Report: Re-Imagining Customer Service in Government. In this report, we interviewed 11 government employees and conducted an online survey of 138 government employees from our GovLoop community. Customer service is a core function of government. With government customers having heightened expectations of the level… Read more »
Government communications professionals have always felt the pressures of publishing public news and information as quickly as possible. With the boom in social media, communications has become an even more critical function of government. Public relations officers are now faced with an expectation of being open 24/7/365 to deliver real-time information to citizens. As more… Read more »
You may have taken your first government job just to get some experience, and now feel like you are being under utilized at your agency. Maybe you knew the hiring manager well or they were well respected in government, and you wanted to use that connection to help elevate your career. Once you are at… Read more »
For public sector employees venturing out onto Twitter, finding out who’s who can be confusing and frustrating. While there are untold numbers of individuals and organizations sharing valuable information and contributing to a healthy flow of information, there are also oodles of people just trying to make a buck – usually at your expense. This… Read more »
GovLoop has partnered with RightNow to produce a variety of resources to help you and your organization excel in customer service. Excelling in customer service is no easy task, and with resources like the GovLoop/RightNow Excelling with Customer Service Guide, the Customer Service Hub and the infographic below, GovLoop and RightNow will help you master… Read more »
GovLoop, in partnership with RightNow, is excited to release the “Excelling with Customer Service” Guide. How is your agency doing as it prepares its Customer Service Plan in response to President Obama’s Customer Service Executive Order? As the October 27 deadline for submission stands just one month away, GovLoop has created the guide below. It’s… Read more »
As many of you have probably already realized, joining groups here on GovLoop is one of the best ways to make connections, learn best practices, and get real time answers to challenges. No matter where you work, your area of expertise, or your hobbies, there is a group for you, as well as an awesome… Read more »
We’ve got a great Open Gov story (and tool) for you! Last year, former Deputy CTO for Open Government Beth Noveck reached out to GovLoop Founder Steve Ressler about leveraging the energy of community members to complete a gargantuan task: read through all of the Open Government Plans and compile a list of the hundreds… Read more »
Greetings GovLoopers! As you can tell, we try not to sit around too much over here at the GovLoop ranch – always hustling to bring you an incredible community experience and resources that make your life on the job easier. So we’ve been talking about putting together a series of guides for several months. In… Read more »