Digital Government

Innovations that Mattered in 2016

No doubt, 2016 was a year for the record books. There were incredible innovations, such as NASA’s creation of the “warp drive” and the opening of the brand-new Smithsonian National Museum of African American History and Culture. However, there were also a few challenges. Major legislative slowdowns, cyber breaches and fiscal constraints all led to a… Read more »

Digital Content Security: Breaking Down What You Need to Know

This pocket guide from GovLoop will look at content security practices in the public sector, why it matters, government rules and regulations related to digital data and its security and current challenges in this area. We’ll also provide tips and tricks that you can apply to help make content at your agency more secure today… Read more »

Your Guide to Understanding State and Local Government

Every January, the President of the United States makes the 1.5-mile journey from the White House to the Capitol Building to address the three branches of government and the public through the annual State of the Union speech. For more than 200 years, presidents from George Washington to Barack Obama have taken the opportunity to… Read more »

Gov’s Innovation Experience

In October of 2015, the White House unveiled their update to the Strategy for American Innovation – aka the innovation doctrine for government. The Strategy makes the case for the key innovation investments to advance the important emerging technologies it identies. Learn more about recent government innovations by downloading our infographic. Click here or on… Read more »

The Journey to Good IT Investments

Picking the right IT investments is important for better constituent engagement and citizen satisfaction – and the government is taking note. For example, the President’s fiscal 2016 budget proposal increases IT spending to over $86 billion. Moreover, the budget requests $105 million to create digital service delivery teams at agencies. If government is going to be… Read more »

The Open Data Playbook for Government

Most of us don’t think twice before powering up navigation apps, weather apps and other nifty resources on our mobile devices. Apps such as Zillow and Trulia put housing market data at our fingertips, and the travel search engine KAYAK has made shopping for flights, hotels and rental cars that much easier. Besides the ease… Read more »

The Human-Centered Approach (HCD Part 2)

To implement human-centered design in your agency, you’re going to need a toolbox of methods, techniques, and resources, as well as a process to guide you through using that toolbox. This course is Part 2 of an ongoing series of learning modules that delve into the process of human-centered design. Watch Part 1, The Human-Centered Design… Read more »

The Superhero Clerk

A clerk can spend up to 40 hours a week JUST on agenda packets and duties – never mind everything else they have to do! Sound familiar? This is true for almost everyone in government! That’s why government needs to go PAPERLESS. Watch how going paperless with Hyland’s OnBase Agenda and Minutes transforms an overworked… Read more »

The Human-Centered Design Mindset (HCD Part 1)

Every agency has a responsibility to focus its efforts on fulfilling the needs of its citizens. However, it’s unfortunately all-too-common for competing interests to shift the discussion toward internal agendas and interests. This course introduces the concept of human-centered design and its role in developing government products, services, and policies that put citizens and their… Read more »

14 Ways Going Paperless Transforms Accounts Payable

Accounts payable professionals play an important role in government. But too often, the volume of invoices, manual processing, and duplicate data entry result in missed discounts, late-payments and inaccurate accruals, costing government much-needed staff time and budget. With OnBase document management, or enterprise content management (ECM), government can automate processes throughout accounts payable departments. Below… Read more »

Open Source: The Future of Government Technology

The terms “open” and “government” traditionally have been mutually exclusive. But that’s started to change. Today public officials at the federal, state and local levels recognize that to truly be a government of the people, by the people, and for the people, they can’t operate in a closed, siloed environment. As officials search for ways… Read more »

Change Culture, Not Just Technology

You might assume the biggest barrier to effective government digital services is the acquisition and deployment of complex technology. In reality, technology is the easy part. The true barrier to digital innovation is culture. Risk aversion, misperceptions about process, hierarchical management structures, and divergent priorities prevent many projects from being executed in the agile, collaborative… Read more »

The Future of Digital Services: Five Trends Transforming Government

Government is often perceived as being behind the digital innovation curve, taking significantly longer to adopt web-based solutions than the private sector, with less enthusiasm and less skill. But in recent years, federal, state, and local agencies are challenging that perception. Creating and optimizing digital services has become a top priority for government. The pressures… Read more »

Why You Need an Information Governance Strategy

Organizations worldwide are feeling the pressure of the information explosion. Data is doubling every two years and is estimated to reach an astonishing 40 zettabytes by 2022. What’s more, the growing variety of data has introduced tremendous complexity for public managers seeking to streamline their organizations’ ability to access and use information. Finally, the Presidential… Read more »

30 Innovations that Mattered in 2014

New Year’s Resolutions –we can all agree that they are difficult, if not impossible, to maintain. But here’s the thing: small, incremental changes and improvements are totally attainable. Say instead of joining the new workout fad – like Crossfit – you instead walk a mile a day. That’s completely doable. And by walking that mile,… Read more »

10 Benefits of Going Paperless

Thinking about going paperless? Our infographic below highlights 10 benefits of going paperless. It’s no secret that paper-based processes power government services. But going paperless is now more important than ever before. Not only will it make you more efficient and effective, but constituents are demanding it. Explore our infographic below to learn about the… Read more »

Accelerating Government Transformation with IT

Everywhere government looks, budgets are shrinking. Federal government’s IT spending will be cut by $2.4 billion in 2015. State and local governments will also suffer decreases in IT and support service budgets. Contrast that to IT spending in the private sector, which is predicted to increase to $3.8 trillion as technology companies continue to offer… Read more »

Your Citizen Engagement Checklist: 18 Strategies for Success

Citizen engagement is nothing new. It’s been conducted in one form or another since the dawn of democracy: Citizens and their elected leaders have met in a variety of ways to exchange ideas and thoughts on policies, processes and more. Until recently, however, this engagement happened in a relatively few ways: Town hall meetings printed… Read more »

Resilient Communities, Efficient Governments

Natural disasters. Budget crises. Significant technological failures. In today’s interconnected world, a single disruptive event can have negative repercussions on a community long after the initial impact. This makes the imperative for a swift recovery a priority for state and local government. The ultimate goal is to make the community resilient to such events; it… Read more »

Building Safer Communities in the Digital Age

Analytics has transformed the way public safety organizations fight crime and keep our communities safe. Today, GovLoop and IBM have released a new report, Smarter Cities: Public Safety in the Digital Age, which explores how new analytical approaches has re-imagined the way the public sector protects communities. As governments are faced with shrinking budgets and… Read more »

Efficient Workflows Through Enterprise Content Management

Enterprise Content Management (ECM) technology is transforming how government delivers services. With ECM, government can automate many of the monotonous and tedious document management tasks. This shift allows agencies to focus on verifying certain compliance procedures, improving internal processes, allow for simultaneous review and prioritize work for employees.

Crafting a Comprehensive Digital Government Strategy

Throughout the ages, technology has played an essential role for government to craft a better society for citizens. In the Roman Empire, the aqueducts revolutionized services provided to Roman citizens. Leveraging gravity alone, the Romans were able to transform communities, providing water to distant cities and towns, and create an engineering marvel that would lead… Read more »